- Palo Alto Networks (Plano, TX)
- …an environment where we all win with precision. **Your Career** As a Senior Technical Support Engineer, you will engage directly with our valued customers to ... technical assistance even in high-pressure situations. **Your Impact** + Offer technical support to customers and partners + Effectively manage support… more
- Palo Alto Networks (Plano, TX)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... environments , and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they...software and hardware quality per release cycle + Author Technical Support Bulletins and technical … more
- Palo Alto Networks (Plano, TX)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... the future of cybersecurity. We work fast, value ongoing learning , and we respect each employee as a unique...software and hardware quality per release cycle + Author Technical Support Bulletins and technical … more
- Palo Alto Networks (Plano, TX)
- …fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers ... environments , and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they...enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical … more
- Palo Alto Networks (Plano, TX)
- …as needed (often, in high pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, troubleshooting ... environments , and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they...+ Provide fault isolation and root cause analysis for technical issues + Publish Technical Support… more
- Palo Alto Networks (Plano, TX)
- …SDWAN support team, you will serve our customer base by providing technical support , by answering incoming support inquiries and managing escalations, ... environments , and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they...enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical … more
- Palo Alto Networks (Plano, TX)
- …in high pressure situations). **Your Impact** + Provide post sales technical support , configurations, troubleshooting, and standard methodologies to customers ... environments , and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they...improve overall software quality per release cycle + Publish Technical Support Bulletins and other technical… more
- Palo Alto Networks (Plano, TX)
- …pressure situations). **Your Impact** + Work with US Government customers to provide Technical Support of complex architectures and network issues. + Provide ... and facilitate communication between customers, account teams, and engineering. + Publish Technical Support Bulletins and other technical documentation in… more
- Palo Alto Networks (Plano, TX)
- …their repeat business and future endorsement. You will be in charge of leading a technical support team that will help identify and fix complex issues in our ... the future of cybersecurity. We work fast, value ongoing learning , and we respect each employee as a unique...**Your Experience:** Leadership and Management: + 8+ years in technical support , with at least 3 years… more
- Palo Alto Networks (Plano, TX)
- …in the industry. **Your Impact** + Lead daily operations of a team of Technical Support Engineers in line with the organizational goals and objectives + ... the future of cybersecurity. We work fast, value ongoing learning , and we respect each employee as a unique...customers, and partners **Your Experience** + 8+ years in technical support , with at least 3 years… more