- Steampunk (El Paso, TX)
- …issues and suggesting possible improvements. + Monitoring and evaluating representative performance , providing learning or coaching opportunities, and taking ... supervisory experience, AND two (2) recent years of experience as a customer support services operator/ analyst , including one (1) year of recent supervisory… more
- Humana (Austin, TX)
- …of action. The In-Home Health and Wellbeing assessment team is seeking a Business Analyst who is adept in data analytics and possesses a keen eye for monitoring ... This role requires someone who can effectively perform ad-hoc analyses to support our business objectives. The ideal candidate will have insatiable curiosity and… more
- Amazon (Austin, TX)
- …a team of Service Desk Analysts, providing direction, coaching, and performance management to ensure a high-performing, customer-centric support function. ... a team of Service Desk Analysts, driving process improvements, and aligning the support strategy with broader IT and business objectives. The ideal candidate will… more
- TXNM Energy (Texas City, TX)
- …DUTIES AND RESPONSIBILITIES: Provides the engineering expertise necessary to support intermediate projects that are generally conventional in nature. Conducts ... or participates in studies of intermediate size that evaluate performance , cost, and scheduling criteria of a limited number of alternatives. Applies routine… more
- ERCOT (Austin, TX)
- …to develop world-class solutions for today and tomorrow's energy challenges while learning new skills and growing your career. ERCOT is committed to fostering ... challenges that face our industry today and in the future. The Market Operations Analyst Lead serves as a subject matter expert and technical team lead within… more
- JPMorgan Chase (Plano, TX)
- …and conclusions, often for executives, in regularly-scheduled analytics meetings chaired by the analyst in this role. + Support our team's current production ... experience by ensuring the provision of complete insights. **Job Responsibilities:** + Support and lead partnerships with key stakeholders and product groups with… more
- IBM (Houston, TX)
- …* Drive internal and external partnerships, organizational alignment, and operational performance to maximize the value of the strategic partnership. Relationship & ... * Drive market mindshare by securing client references, industry recognition, and analyst accolades. * Partner with delivery leaders to harvest client success… more
- Coinbase (Austin, TX)
- …*Familiarity with data elements and processes supporting successful Customer Support initiatives, including employee performance monitoring, workforce/staffing ... for data users, while maintaining high standards of data quality and performance . * *Outcome-Focused Solutions*: Use modern development and analytics tools to… more
- Wolters Kluwer (Dallas, TX)
- …content for Lippincott Solutions products such as Lippincott Blended Learning , Lippincott Certification Review, and Lippincott Professional Development. Your ... evidence to determine appropriate, meaningful inclusion of new information in clinical learning products. + Manage all phases of the clinical content development… more
- Coinbase (Austin, TX)
- …empowering our customer experience via self-service and automation, and optimizing customer support interactions to build an effortless experience. As a Senior Data ... Analyst on our team, you will own and drive...key components and recommend practical solutions * Monitor key performance metrics and use data to identify actionable opportunities… more