- Kinder Morgan (Houston, TX)
- … support Kinder Morgan's employees and their use of desktop technologies, maintaining high availability and productivity through personal computers, hardware, ... Analyst- Customer Support IT Job ID #: 31639 Location: TX-HOUSTON...Functional Area: Technology Position Type: Full Time Experience Required: 1 - 3 Years Relocation Provided: No Education Required:… more
- ASM Global (El Paso, TX)
- …DUTIES AND RESPONSIBILITIES + Responsible for both level 1 phone support and level 2 desktop support solving technical problems that arise within ... and around the general campus. + Identify, diagnose, and resolve technical support problems on equipment, systems, and infrastructure. + Assist users with, but not… more
- EMCOR Group (League City, TX)
- …as Intune, SCCM, Autopilot, Cortex, Tanium, etc. + Working knowledge of large desktop /laptop deployments including design, engineering and support of the ... & Security. + Provide Tier 2/3 IT guidance and support to IT staff. + Responsible for IT Security...the company communication system (telephone, voicemail, email). + Prepare 1 , 3 and 5 year technology plans for the… more
- SHI (Austin, TX)
- …offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support to end-users, efficiently managing a ... from end-users across the organization, covering hardware, software, and application support . + Independently interpret, diagnose, and resolve technical issues using… more
- USAA (San Antonio, TX)
- …with contact center technologies is specified. This may relate to customer support for the Agent Desktop , applications or understanding how communication ... competitive products, exceptional service and trusted advice. We seek to be the # 1 choice for the military community and their families. Embrace a fulfilling career… more
- Cayuse Holdings (Austin, TX)
- …PDAs. + Navigate using remote desktop tools to diagnose and troubleshoot desktop support related issues associated with Windows OS, Microsoft suite of ... Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and quantity standards. It… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research ... risk of complex risk changes on production systems. + Resolves escalated Level 1 /2 incidents affecting the operation/availability of production systems, through… more
- ManTech (San Antonio, TX)
- …required **Minimum Qualifications:** + 1 + years of hands-on experience in IT hardware support . + Possess an IAT level II baseline certification as defined by ... services for associated equipment. + Works all of the above requirements within Service Level Agreement time windows. + Travels to support other locations within… more
- Oracle (Austin, TX)
- …in fields such as information technology, technical/systems consulting, technical support , facilities, finance, human resources, logistics, marketing, sales or ... developmental training in sales or for customer support (as available). US Veteran transitioning from active service or Military Spouse new to corporate experience… more
- GovCIO (El Paso, TX)
- …of technical issues for customer via chat, email, and deskside support . Supporting Tier 1 on-site installation, implementation, maintenance, troubleshooting ... **Overview** GovCIO is hiring a Service Desk Analyst to support customers at ARPA-H. **Responsibilities** Provide program support as a Service Desk Technician… more