- Coinbase (Albany, NY)
- …critical support systems. While also serving as a technical escalation point for the Tier 1 Service Desk , your contributions to the ITSM ecosystem are ... as a primary technical escalation point* for the Tier 1 Service Desk team, resolving...independently in a fast-paced environment while maintaining a high level of technical excellence. *Nice to haves:* * IT… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... and driving best practices related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central service desk… more
- Marriott (New York, NY)
- …school diploma or GED; 1 year experience in the guest services, front desk , or related professional area. OR * 2-year degree from an accredited university in ... Full Time **Located Remotely?** N **Position Type** Management **JOB SUMMARY** Entry level management position that is responsible for leading and assisting with the… more
- Cayuse Holdings (Albany, NY)
- …Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using company and project ... USD $20.00 - USD $22.00 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/2735/ service - desk -agent/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834356743) **Can't find the right… more
- City of New York (New York, NY)
- …top-notch technical support and ensure all clients receive the highest quality of service . The Help Desk Associate must have excellent communication skills, ... strong analytical and problem-solving skills and resilient customer service and collaboration skills. The Help Desk ...practices. - Installing Cisco IP Phones and provide first level support and configuration. - Performing IMAC (Install, Move,… more
- GovCIO (Albany, NY)
- …Provide supplemental hands-on desk -side support when required. + Meet contractual Service Level Agreements (SLAs) regarding speed to answer, first call ... USD $85,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6434/senior- service - desk -administrator/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-6434_… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …supporting duties as directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working ... **General Summary** Provides remote Tier 1 technical end user support to an enterprise...a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate… more
- University of Rochester (Brighton, NY)
- … service in all interactions. + Acts as an on-call resource for the Service Desk . + Keeps abreast of current desktop and LAN technologies through continuing ... & EXPERIENCE** + High School diploma or equivalent and 1 year of customer service or other...Or equivalent combination of education and experience + Previous Service Desk or Call Center Experience preferred… more
- Ideal Home Care (Hauppauge, NY)
- …and performance. Requirements: High School Diploma/GED Google sheets/ docs, MS Experience: Must have 1 years experience as a Front desk Preferably in a Home Care ... Our organization is seeking a person for the Front desk who is interested in growth opportunities within the...8 hour shift + Day shift Experience: + Customer service : 1 year (Preferred) Ability to Commute:… more
- City of New York (New York, NY)
- …must possess the one year of administrative or supervisory experience as described in " 1 " above. Education above the high school level may be substituted for ... THAT ARE REACHABLE ON THE PRINCIPAL ADMINISTRATIVE ASSOCIATE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: Early...The Bureau of Early Intervention is seeking a Help Desk Consultant in its NY EI System Unit. Position… more