- Public Storage (Plano, TX)
- …stocks trade on the New York Stock Exchange. **Job Description** The IT Service Desk Technician provides Level 1 telephone and Service Desk ... and hardware technical issues. Responsibilities + Triage and open service desk tickets for messages, self- service...personnel. + Process password and proxy access requests. + Level 1 troubleshooting for connection, network issues,… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- **What is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish ... **What will I get to do?** As a Tier 1 Service Desk Representative, you...factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government… more
- Fotona (Irving, TX)
- …communications + Manage customer service ticket database and records + Provide Level 1 support to customers and strive to close tickets without escalation ... ease of use, and durability. Fotona is seeking a Service Desk Agent to join our team...as in a team environment. Requirements: + At least 1 year of experience in Customer Care, Technical Support,… more
- CAI (Austin, TX)
- …requests. **Job Description** We are looking for a customer service -oriented Service Desk Analyst to provide Level 1 technical support to users in an ... Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst, you will be responsible...and diagnose technical issues and problems + Provide first level support including but not limited to: resetting passwords,… more
- SHI (Austin, TX)
- …or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support to end-users, efficiently managing a ... sense of urgency, consistency, and are developing a deeper technical specialization within the service desk environment. This position is hybrid in our Austin or… more
- Cayuse Holdings (Austin, TX)
- …Non-Exempt **_TRAVEL_** No The Service Desk Agent provides customer service solutions within service level agreements using company and project ... USD $15.00 - USD $16.00 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/2560/ service - desk -agent/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834356743) **Can't find the right… more
- Cayuse Holdings (Austin, TX)
- …Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using company and project ... USD $20.00 - USD $22.00 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/2735/ service - desk -agent/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834356743) **Can't find the right… more
- Centre Technologies (Dallas, TX)
- …announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Our Company Culture: Our diverse workforce allows Centre ... + Must be a team player with outstanding customer service skills + Entry of time sheets, expense reports...+ Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …supporting duties as directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working ... **General Summary** Provides remote Tier 1 technical end user support to an enterprise...a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate… more
- Republic Finance, LLC (Plano, TX)
- …makes an impact on our community! We are seeking a diligent and customer-focused Service Desk Associate to join our IT support team. This role involves ... basis, assigning tickets to team members for resolution. Performing high- level triage of Service Now (SNOW) tickets...experience in hardware support. Prior experience in a help desk or IT support role. Experience with Active Directory,… more