- Public Storage (Plano, TX)
- …stocks trade on the New York Stock Exchange. **Job Description** The IT Service Desk Technician provides Level 1 telephone and Service Desk ... and hardware technical issues. Responsibilities + Triage and open service desk tickets for messages, self- service...personnel. + Process password and proxy access requests. + Level 1 troubleshooting for connection, network issues,… more
- Fotona (Irving, TX)
- …communications + Manage customer service ticket database and records + Provide Level 1 support to customers and strive to close tickets without escalation ... ease of use, and durability. Fotona is seeking a Service Desk Agent to join our team...as in a team environment. Requirements: + At least 1 year of experience in Customer Care, Technical Support,… more
- CAI (Austin, TX)
- …We are looking for a bilingual customer service -oriented Bilingual Service Desk Analyst to provide Level 1 technical support to both English ... Full time **Worksite Flexibility** Remote **Job Summary** As a Bilingual (Portuguese/English) Service Desk Analyst, you will be responsible for receiving… more
- SHI (Austin, TX)
- …or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support to end-users, efficiently managing a ... sense of urgency, consistency, and are developing a deeper technical specialization within the service desk environment. This position is hybrid in our Austin or… more
- Cayuse Holdings (Austin, TX)
- …Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using company and project ... USD $20.00 - USD $22.00 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/2735/ service - desk -agent/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834356743) **Can't find the right… more
- GovCIO (Austin, TX)
- …Provide supplemental hands-on desk -side support when required. + Meet contractual Service Level Agreements (SLAs) regarding speed to answer, first call ... USD $85,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6434/senior- service - desk -administrator/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-6434_… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …supporting duties as directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working ... **General Summary** Provides remote Tier 1 technical end user support to an enterprise...a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate… more
- GovCIO (El Paso, TX)
- …a referral to this job (https://careers-govcio.icims.com/jobs/2852/ service - desk -analyst/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) ... **Overview** GovCIO is hiring a Service Desk Analyst to support customers...customer via chat, email, and deskside support. Supporting Tier 1 on-site installation, implementation, maintenance, troubleshooting and repair of… more
- Republic Finance, LLC (Plano, TX)
- …makes an impact on our community! We are seeking a diligent and customer-focused Service Desk Associate to join our IT support team. This role involves ... basis, assigning tickets to team members for resolution. Performing high- level triage of Service Now (SNOW) tickets...experience in hardware support. Prior experience in a help desk or IT support role. Experience with Active Directory,… more
- Omni Hotels (San Antonio, TX)
- …of the Assistant Front Office Manager Qualifications + 1 -2 years of full- service hotel experience at a supervisor level is required + Previous customer ... working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and...familiar with all technical equipment related to the Front Desk + To understand the influence and importance of… more