- Eliassen Group (Albany, NY)
- …SNMP, etc.) + Software aspects (OS drivers, Kernel, etc.) + Interface with the customer, level 1 support and engineering through the ticketing system + ... ** Level 3 Support Engineer** **Anywhere** **Type:**...** Level 3 Support Engineer** **Anywhere** **Type:** Contract **Category:** Support...we hire a candidate that you refer us to then you can be eligible for a $ 1 ,000 referral… more
- Amazon (New York, NY)
- …work * Provide on call- support for Sev1 and Sev2 incidents * Handle escalations from Level 1 support * Travel in United States and Canada may be required ... to join our IT Services organization as an IT Support Engineer. IT Support Engineers work with...of PC repair, troubleshooting, deployment and liquidation experience - 1 + years of IT client, server, and network service… more
- TEKsystems (Buffalo, NY)
- …minimal downtime and optimal user experience. Key Responsibilities: + Respond to and resolve Level 1 support tickets via phone, email, and in-person within ... seeking a proactive and customer-focused Tier 1 Desktop Support Technician to provide first- level technical assistance to end users. This role is responsible… more
- Comcast (New York, NY)
- …innovative service solutions. **Job Description** The RSM drives service delivery at the Tier 1 support level . They will lead teams of highly motivated ... and can insert advertisements around the world. **Job Summary** FreeWheel Global Support is the service delivery leader in the Premium Video Advertising Management… more
- City of New York (New York, NY)
- …IT Help Desk - Provide direction and guidance for the operations of the client helpdesk, Level 1 desktop support and other IT services to resolve end-user ... security and data management teams as well as provide direction and support for infrastructure and data management solutions that enhance mission-critical business… more
- JDA Partners Technical Services Group LLC (New York, NY)
- …NYC office. Essential Functions + Help Desk and User Support + Provide Level 1 support for end users via ticketing system, phone, and in-person requests. ... At JDA TSG, we provide innovative technology, automation, and process solutions to support global enterprises. We are seeking a Computer Help Desk Analyst to provide… more
- City of New York (New York, NY)
- …System - Pass on any feedback or suggestions by users to ITB management. - Providing level 1 support for new in-house and Custom off the Shelf (COTS) ... safety and striving for equal justice for the over 1 .4 million members of the Bronx County community. By...problem-solving process. - Direct unresolved issues to the next level of technical support personnel. - Provide… more
- BAE Systems (Buffalo, NY)
- …may be available based on position level and/or job specifics. **Tier 1 Initial Support Analyst** **118230BR** EEO Career Site Equal Opportunity Employer. ... desktops, laptops, and high-performance computing services. You'll also provide Tier 1 support for remote access and service capabilities, including basic VPN… more
- CUNY (Brooklyn, NY)
- EOC IT Assistant Level 1 (Provisional) - Brooklyn Educational...full-time position2 of EOC IT Assistant Level 1 . The EOC IT Assistants will support ... Center (Multiple Positions) **GENERAL DUTIES** EOC IT Assistants perform entry- level professional work in technology-related disciplines at Educational Opportunity… more
- CAI (Albany, NY)
- …are looking for a bilingual customer service-oriented **Bilingual Service Desk Analyst** to provide Level 1 technical support to both English and Italian ... over 8,500 associates worldwide and a yearly revenue of $ 1 billion+. We have over 40 years of excellence...and diagnose technical issues and problems + Provide first level support including but not limited to:… more