- TekSynap (Chantilly, VA)
- …theinitialsupport level responsible for basic customer issues + Provision of Tier 2 Support (eg, Process Restart, Simple SOPs, No Code Changes, and Triage ... toTier 3) -more in-depth technical support level than Tier1. + ...experience with degree: BS 5-7 Years, MS 3-5, PhD 0- 2 **PREFERRED QUALIFICATIONS** ** ** + ITIL v4 Foundations… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …managing IT staff. + 2 years of operations experience providing application infrastructure support ; 1 year performing system administrator support . ... environment. Diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. + Responsible for team productivity to ensure… more
- GovCIO (Richmond, VA)
- **Overview** GovCIO is currently hiring for a Manual And Automation Testerto support our customer, USPS and their Logistics Tech Services Group. This position is ... Tech Services (L&V TS) group is positioned to provide the following support to the USPS business groups within Logistics, Transportation Strategies, Mail Processing,… more
- Veterans Affairs, Veterans Health Administration (Salem, VA)
- Summary The Salem VA Medical Center is seeking (1) Advanced Medical Support Assistant (AMSA) to work in Primary Care and reports to the Supervisor AMSA for Primary ... and Scheduling Management Service. Responsibilities VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Total Rewards of a Allied Health… more
- Chenega Corporation (Fort Belvoir, VA)
- …that have authorized access to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the restoration is beyond the scope ... "Baseline" in the AITP Services List. + Provide Web Support Services, Web Host, Website, Web Application ,...systems or components in the data center within two ( 2 ) hours during the normal duty day. + Participate… more
- EchoStar (Christiansburg, VA)
- … teams. **Key Responsibilities:** + Lead, mentor, and manage a team of Level 2 Advanced Technical Support Specialists, including performance reviews ... role will be empowered to manage an IT technical support team responsible for real time support ...will vary based on factors such as qualifications, skill level , and competencies; compensation is based on the role's… more
- Federal Aviation Administration (Vint Hill Farms, VA)
- …positions, the chart on MSS positions will be used to determine which career level applicants are qualified to make application . Qualifications must be met by ... Summary Serves as a Staff Support Specialist (MSS- I) at Terminal facilities. Responsibilities...other areas of specialty identified collaboratively at the local level . The work requires a comprehensive knowledge of the… more
- US Marine Corps (Arlington, VA)
- …who keep the organization functioning smoothly and effectively. Responsibilities Performs support services via home visits in a classroom setting designed to ... provide psychological and educational support and counseling to new parents to include providing...Law 104-191, and DoD Directive 6025.18. Notifies the higher level supervisor and senders immediately when proprietary information has… more
- CACI International (Arlington, VA)
- …Document all incident status and solutions. **This position may require shift work in support of a 12x7 service level agreement, excluding federal holidays, and ... Customer Support Specialist Job Category: Information Technology Time Type:...The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in… more
- TekSynap (Springfield, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Incident Support Manager supports the restoration of network infrastructure, and service operation as ... act at the contract Point of Contract (POC) for all Major Incident support and coordination. Responsible for the effective implementation of the Incident Management… more