- NANA Regional Corporation (Aberdeen Proving Ground, MD)
- …provide feedback on one-time and problematic trends/patterns with customer support requirements. + Ensure rigorous application of cybersecurity policies, principles, ... and practices in the delivery of customer support services. + Coordinate, and assist in the installation,...DOD Secret security clearance. + Active DoD 8570 IAT Level I or IAT Level II certification.… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …degree. + **Certifications: Compliance with DoD 8570.01-M with a minimum certification of IAT Level I** The Level 2 Help Desk Specialist shall possess ... the Annapolis Junction, MD area. The Help Desk Specialist will provide 24x7 Help Desk support as defined by first response/Tier 1/ Level 1 support . They will… more
- Cayuse Holdings (Annapolis, MD)
- …PDAs. + Navigate using remote desktop tools to diagnose and troubleshoot desktop support related issues associated with Windows OS, Microsoft suite of ... Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and quantity standards. It… more
- Leidos (Bethesda, MD)
- …thrive, keep reading!** Leidos is seeking a Citrix Systems Administrator to support the National Media Exploitation Center (NMEC). The Administrator will provide ... operations support to customers across multiple geographic locations. They will...as designed and approved + Coordinate with other Tier 2 and Tier 3 teams for testing and deployment… more
- Systems Technologies, Inc. (Hanover, MD)
- …years of experience with systems administration and desktop support + Junior: 2 years of experience + Mid- level : 3 years of experience + Senior: 6 years ... junior, mid- level , and senior System Administrator to provide SETA support in Hanover, MD. RESPONSIBILITIES + Assists with basic configuration, monitoring,… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military OneSource ... and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system- level across… more
- Ricoh Americas Corporation (Baltimore, MD)
- … support resources to minimize field service dispatch and then escalates issues to Level 2 support , as necessary. �. Proactively communicate to the ... Representative II, First Responder Print** POSITION PROFILE Responsible for the daily support , service, repair, and availability of RICOH managed devices within a… more
- Northrop Grumman (Elkridge, MD)
- …You'll get to Do** **Responsibilities** + Provide Tier 1 and Tier 2 technical support (Domain Administration, System Administration, and Network Administration). ... those missions. By joining in our shared mission, we'll support expanding your personal network and developing skills, whether...Qualifications** + Master's Degree; OR a Bachelor's Degree with 2 years of experience; OR a High School Diploma… more
- DCCA (College Park, MD)
- …controlling funds using earned value management (EVM) or similar systems, and be PMP, FAC-P/PM mid- level , or be DAWIA Level 2 certified. Have knowledge of ... POLYGRAPH Program: DCCA is recruiting candidates for an exciting opportunity to support leading edge research and engineering associated with the physical sciences… more
- Leidos (Annapolis Junction, MD)
- …risk assessment methodology to system development. + DoD 8570 compliance with IASAE Level 2 or 3. + Information Systems Security Engineering Professional (ISSEP) ... performing agile team using the Scaled Agile Framework (SAFe) methodology to support a fast-paced, complex program! Program execution follows DEVOPS best practices… more