- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …+ 2 years of operations experience providing application infrastructure support ; 1 year performing system administrator support . **Security Clearance ... environment. Diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. + Responsible for team productivity to ensure… more
- Cognizant (Ashburn, VA)
- …customer through the problem-solving process. + Direct unresolved issues to the next level of support personnel. + Provide accurate information on IT products ... receiving. Inventory of storage spaces, stocking, and maintenance of IT vending machines. Level 1 video conferencing support including troubleshooting of video… more
- SAP (Herndon, VA)
- …customized due to regional or business need. Key Responsibilities: 1) Deliver Core Customer Support 2 ) Proactive Support and Innovation Activities 3) Embrace ... benefit options for you to choose from. **SAP NS2 Support Engineer - Employee Central & Compensation** SAP NS2...support engineers if necessary while maintaining a high level of customer satisfaction. + Resolve known errors by… more
- TekSynap (Chantilly, VA)
- …theinitialsupport level responsible for basic customer issues + Provision of Tier 2 Support (eg, Process Restart, Simple SOPs, No Code Changes, and Triage ... toTier 3) -more in-depth technical support level than Tier1. + ...experience with degree: BS 5-7 Years, MS 3-5, PhD 0- 2 **PREFERRED QUALIFICATIONS** ** ** + ITIL v4 Foundations… more
- EchoStar (Christiansburg, VA)
- …**Education and Experience:** + High School diploma, GED, or equivalent experience; + 2 -4 years of experience handling advanced technical support that includes ... will have the opportunity to work real time with Level 1 Agents who are on Phone with the...in Computer Science/Information Technology or equivalent professional experience + 2 + years experience in a technical support … more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …of Science in Computer Science, or other technical discipline is preferred. + 2 years operations experience providing application infrastructure support + 1 year ... The Cloud Support Engineer will serve as a part of...mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a… more
- Truist (Mclean, VA)
- …create reports 4. Respond to client requests for information and assistance within appropriate level of authority 5. Support the sales and retention effort by ... to a challenging and sensitive portfolio of affluent clients. Provide client support to Trust Advisors. Help coordinate with other members of the Wealth… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …(operating within a defined operating model and processes). Provides hardware/software support at the operating system- level across pre-defined server and ... Provides ongoing technical support and maintenance of production and development systems...network areas. Responsible for Level 1 basic level troubleshooting. + Implements… more
- KBR (Chantilly, VA)
- Title: MISS: IT Customer Support Analyst (Contingency Hire) Belong, Connect, Grow, with KBR! Program Summary The MISS program is a comprehensive initiative aimed at ... in Iraq. In addition to providing ongoing base operations and Life Support Services, KBR will provide differentiated advisory and consultancy capabilities to the… more
- Chenega Corporation (Fort Belvoir, VA)
- …that have authorized access to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the restoration is beyond the scope ... Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our...systems or components in the data center within two ( 2 ) hours during the normal duty day. + Participate… more