- Veterans Affairs, Veterans Health Administration (Norton, VA)
- Summary The Advanced Level Medical Support Assistant (MSA) position serves as a clinic clerk and is a foundational role within the clinic. Responsibilities This ... needed to perform the duties of the position; or ( 2 ) Education. One year above high school; or (3)...year of experience equivalent to the next lower grade level GS-5 Medical Support Assistant grade … more
- Amazon (Herndon, VA)
- …email, phone communications, generate and/or manage trouble tickets, handle incoming chats, and provide technical support to customers. A day in the life The AWS ... Description The Amazon Web Services (AWS) Security Operations Center (SOC) Support Engineer works across systems and services to provide security response for… more
- TekSynap (Chantilly, VA)
- … (eg, Process Restart, Simple SOPs, No Code Changes, and Triage toTier 3) -more in-depth technical support level than Tier1. + Support toTier 3 ... user through a series of steps todetermineproblem and classify level , priority and nature of the problems and systems....to customer requirements + Provide expert and second tier technical support for the installation and repair… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …in Computer Science, or other technical discipline is preferred. + 2 years operations experience providing application infrastructure support + 1 year ... The Cloud Support Engineer will serve as a part of...mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a… more
- Kyndryl (Richmond, VA)
- … testing support + Coordinate test defect resolution with development teams and second level support . + Working hours will be 8 hours between 9am and 9pm ... We are seeking a skilled Mainframe Application Developer to join our Enterprise Application Support team to provide test environment support for a large customer… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured ... (operating within a defined operating model and processes). Provides hardware/software support at the operating system- level across pre-defined server and… more
- TekSynap (Springfield, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Incident Support Manager supports the restoration of network infrastructure, and service operation as ... act at the contract Point of Contract (POC) for all Major Incident support and coordination. Responsible for the effective implementation of the Incident Management… more
- KBR (Chantilly, VA)
- …Citizen to be eligible for this position. + Requires the completion of a 2 -year Technical School program in Information Technology, Computer Science, or related ... Title: MISS: IT Customer Support Analyst (Contingency Hire) Belong, Connect, Grow, with...delivery of strategic economic planning, strategy development, feasibility studies, technical reviews and large-scale project management. Under this contract… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …+ 2 years of operations experience providing application infrastructure support ; 1 year performing system administrator support . **Security Clearance ... environment. Diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. + Responsible for team productivity to ensure… more
- Amazon (Arlington, VA)
- …on SW builds. Basic Qualifications - 2 + years of software development, or 2 + years of technical support experience - Experience scripting in modern ... III, involved in defect triaging are: * Provide first level of support for handling Jiras, tickets,...program languages - Experience troubleshooting and debugging technical systems Preferred Qualifications - Knowledge of web services,… more