- Verint Systems, Inc. (Richmond, VA)
- …inquiry. **Principal Duties and Essential Responsibilities:** + Assist customers with assigned technical support issues that are reported via telephone, web, and ... for all parties that they work with. The Product Support Specialist role analyzes and evaluates technical ...email. + Provide accurate analysis, troubleshooting and testing of technical issues. + Ensure the highest level … more
- Bluehawk LLC (Quantico, VA)
- …to meet our customers' time frames and financial parameters by managing technical , schedule, and cost performance. Overview The Decision Scientist supports the ... + Apply data science, statistics, and behavioral science to support HUMINT operations and organizational decision-making. + Use statistical...with at least a portion completed within the last 2 years. + Active TS/SCI. + Bachelor's degree in… more
- Trace Systems Inc (Portsmouth, VA)
- …and software used by NNSY users. + Complex issues that cannot be resolved at Tier 2 will be forwarded to Tier 3 support for assistance and resolution. + Create ... Job Overview Job Title: IT Service Desk Support - Tier II Location: Portsmouth, VA Job...in accordance with employee checkout procedures. + Perform deeper technical troubleshooting and issue resolution, escalating unresolved matters to… more
- Walgreens (Mechanicsville, VA)
- …elimination of problems and to create efficient fixes. Troubleshoots second and third level support for any problems experienced by production equipment. May ... **External Basic Qualifications:** + High School/GED and at least 2 years of experience in an IT customer-facing and/or... years of experience in an IT customer-facing and/or technical support role. + Experience with equipment… more
- Leidos (Reston, VA)
- …NOC in Chantilly, VA and be able to travel to Washington, DC to support mission as needed. Monday thru Friday: 6:00AM- 2 :30PM, 2 :00PM-10:30PM,10PM-6:30AM, or ... may vary to meet the requirements of managing the technical performance of a 24-7 team of approximately 8-9...performance of a 24-7 team of approximately 8-9 tier 2 Computer Support Analysts. Primary Responsibilities 1)… more
- Bluehawk LLC (Quantico, VA)
- …to meet our customers' time frames and financial parameters by managing technical , schedule, and cost performance. Overview The Knowledge Manager enables effective ... and collaborative platforms. + Maintain situational awareness tools and support content management systems to improve efficiency and accuracy....experience, with at least a portion within the last 2 years. + Active TS/SCI + Bachelor's degree in… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …in Computer Science, or other technical discipline is preferred. + 2 years operations experience providing application infrastructure support + 1 year ... The Cloud Support Engineer will serve as a part of...mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a… more
- Lumen (Richmond, VA)
- …customer experiences, and potential enhancements to products and services. + **Customer Support & Pre-Sales Enablement:** Support technical sales efforts ... the future. **The Role** We are seeking a dynamic, automation-centric Design Support Engineer who thrives in collaborative, fast-paced environments. In this role,… more
- TekSynap (Springfield, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Incident Support Manager supports the restoration of network infrastructure, and service operation as ... act at the contract Point of Contract (POC) for all Major Incident support and coordination. Responsible for the effective implementation of the Incident Management… more
- General Dynamics Information Technology (Vienna, VA)
- …None **Job Family:** IT Infrastructure and Operations **Skills:** Microsoft Office,Microsoft Windows, Technical Support **Experience:** 5 + years of related ... **Req ID:** RQ207887 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...for procure replacement. + Provide Tier 1 and Tier 2 support to include access administration, desktop… more