- Trace Systems Inc (Portsmouth, VA)
- …and software used by NNSY users. + Complex issues that cannot be resolved at Tier 2 will be forwarded to Tier 3 support for assistance and resolution. + Create ... Job Overview Job Title: IT Service Desk Support - Tier II Location: Portsmouth, VA Job...in accordance with employee checkout procedures. + Perform deeper technical troubleshooting and issue resolution, escalating unresolved matters to… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …in Computer Science, or other technical discipline is preferred. + 2 years operations experience providing application infrastructure support + 1 year ... The Cloud Support Engineer will serve as a part of...mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a… more
- Sedgwick (Richmond, VA)
- …with the EDI IT team. + Responds to telephone calls, emails, and technical support requests; assists internal customers by troubleshooting error events to ... Fortune Best Workplaces in Financial Services & Insurance (Remote) EDI Support Specialist - Casualty **PRIMARY PURPOSE** **:** To identify, research, resolve,… more
- Lumen (Richmond, VA)
- …customer experiences, and potential enhancements to products and services. + **Customer Support & Pre-Sales Enablement:** Support technical sales efforts ... the future. **The Role** We are seeking a dynamic, automation-centric Design Support Engineer who thrives in collaborative, fast-paced environments. In this role,… more
- Northrop Grumman (Falls Church, VA)
- …Chief Information & Digital Office is looking for a senior level Executive PC Support Technician to provide IT and technical support to Northrop Grumman ... associate's degree with 4 years of IT or relevant technical experience. + Must have experience in support...and 2 years of experience providing IT support to Executive level leadership + Ability… more
- General Dynamics Information Technology (Vienna, VA)
- …None **Job Family:** IT Infrastructure and Operations **Skills:** Microsoft Office,Microsoft Windows, Technical Support **Experience:** 5 + years of related ... **Req ID:** RQ207887 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...for procure replacement. + Provide Tier 1 and Tier 2 support to include access administration, desktop… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured ... (operating within a defined operating model and processes). Provides hardware/software support at the operating system- level across pre-defined server and… more
- TekSynap (Ashburn, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Incident Support Manager supports the restoration of network infrastructure, and service operation as ... act at the contract Point of Contract (POC) for all Major Incident support and coordination. Responsible for the effective implementation of the Incident Management… more
- Kyndryl (Richmond, VA)
- …client's designated cities (list below under important notes). **Key Responsibilities:** + Provide ** Level 2 (L2) deskside support ** for laptops, desktops, ... + Assist with device setup, configuration, and maintenance. + Escalate complex issues to higher- level support teams as needed. + Maintain accurate records of … more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …state-of-the-art capabilities. The Secure Space IT Support focuses on providing technical assistance in environments requiring a high level of security, such ... **Secure Space IT Support , Journeyman** **Category:** Service Desk / End User...this role:** * Education and/or Experience: Bachelor's degree and/or 2 to 5 years of experience * Security Clearance:… more