- ManTech (Mclean, VA)
- …hardware inventory. + Analyze, troubleshoot, and implement fixes without escalating to Tier 3 support . + Perform remote desktop triage and system repairs using ... servers, printers, and peripheral devices **Preferred Qualifications:** + Experience in a technical help desk support role + Familiarity with data transfer… more
- Sigmatech, Inc. (Arlington, VA)
- …program management, architecture analysis, program planning and budgeting, and executive level communications and support . This position requires familiarity in ... capabilities. + Collaborate with external systems engineering organizations. + Provide technical and acquisition support to communicate critical information,… more
- TekSynap (Springfield, VA)
- …utilization and availability analysis and reporting. The NOC is staffed 24x7x365 with three ( 3 ) shifts of mid to senior level contract technicians, and handles ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The Problem Support Manager is responsible for managing the lifecycle of all network infrastructure… more
- DuPont (Richmond, VA)
- …technology a reality for our customers. We believe in nurturing entry level engineering talent by providing a solid foundation for growth and development. ... Technology, Equipment Reliability & Maintenance, Continuous Improvement, Product Quality, Technical Service, and Operations Management. **Requirements:** + Bachelor's or… more
- Leidos (Mclean, VA)
- …professional to join our Saxton Lab Team as a **Lab Administrative Support Specialist!** Our team operates the **Federal Highway Administration's (FHWA) Saxton ... Join Us** This is not a typical administrative position-it's an opportunity to support the day-to-day operations of a federal R&D laboratory that is shaping the… more
- TekSynap (Radford, VA)
- …team including Cloud Architects, System Administrators, System Engineers, and Technical Project Managers. + Manage the implementation, administration, and ... support of customer projects within AWS and Azure cloud...customers on operational matters. + Review and approve Service Level Agreements (SLAs), addendums, and cost estimates for cloud-based… more
- Trace Systems Inc (Portsmouth, VA)
- …Complex issues that cannot be resolved at Tier 2 will be forwarded to Tier 3 support for assistance and resolution. + Create and manage tickets, ensuring proper ... Job Overview Job Title: IT Service Desk Support - Tier III Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk Support … more
- GovCIO (Alexandria, VA)
- …incidents, bridging the gap between front-line Tier 1 support and Tier 3 engineering teams. This role demands high- level problem-solving skills and a focus ... and provide expert coaching to junior members of the support team, acting as a technical leader...**Required Skills and Experience** + Current DoD 8570 IAT Level II certification (eg, Security+ CE, CySA+, GSEC, SSCP,… more
- Leidos (Reston, VA)
- …troubleshooting. * Dell Hardware installation, configuration, and troubleshooting. * Tier 2 Help Desk support with some Tier 3 support (75% and 25% ... database (CMDB) and performs corrective action on any discrepancies or findings. 3 ) Develops technical solutions and resolves complex user, computer, server,… more
- Sciolex Corporation (Chantilly, VA)
- …surpasses the epitome of excellence. Our core services include systems engineering technical advice, technical support , and administrative assistance. From ... coordinate USPACOM requirements, and translate them into process or technical solutions and support through partnerships with...or Management in Field and College Degree. O-2 or O- 3 or E-7, E-8 prior military. Support --10+… more