- BlackRock (New York, NY)
- …and a variety of other pooled investment vehicles.** **Position Overview** **The Associate - Technical Support Level 2 (TSL2) plays a crucial role as a member of ... update knowledge base articles as needed.** **Work closely with the Technical Support Level 3 escalation group to document and resolve more complex technical… more
- BAE Systems (Buffalo, NY)
- …may be available based on position level and/or job specifics. ** Level 2 Technical Support Analyst** **118371BR** EEO Career Site Equal Opportunity ... **Join a Team that's Shaping the Future of IT Support ** At BAE Systems, we're passionate about delivering innovative...customers to achieve their missions. As a Remote Initial Support Analyst, you'll play a critical role in providing… more
- Custom Computer Specialists (Bronx, NY)
- Deskside Support Technician - Level 1 Location Bronx, NY Company Order Number 2940 # of openings 1 Apply Now ... with our obsession. We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients… more
- IBM (Poughkeepsie, NY)
- **Introduction** At IBM, work is more than a job-it's a calling: To support . To build. To design. To consult. To collaborate. To solve some of the world's most ... complex challenges. As a Technical Support Representative (z/VM), you will play a critical role...to backend development, allowing you to grow across both support and development disciplines. **Your role and responsibilities** Your… more
- IBM (Poughkeepsie, NY)
- …The IBM Infrastructure Network operations team is looking for a Network support personal, to provide, configure and maintain Network environments for internal IBM ... and test teams. The goal of the Network Operations support services team is to provide the framework that...team does network operating system install, customize and maintain support of network hardware, software and operational procedures. Also,… more
- MTA (Jamaica, NY)
- …and software, systems implementations, set-up of new sites, etc. + Provide second- level support for IT-related technical problems and services. This includes ... Support Analyst Leve ls 1-2 (TCU) SALARY RANGE: Level 1 $58,963 - $84,233 Level 2...of these platforms and services. Responsibilities / Accountabilities : Level 1: + Provide technical support services… more
- University of Rochester (Albany, NY)
- …needed. + May assist with recruiting efforts and providing feedback on performance of lower- level support . + Acts as a System Administrator for various tools and ... Assists with reporting on agent and team metrics. May provide on-call support . Provides second level server systems administration and email administration… more
- CGI Technologies and Solutions, Inc. (NY)
- …data bases PFBD CPC data base, PFBD SharePoint site * Assist in training lower- level Support Associates in the essential job functions, helping to constantly ... in New York City, NY. **Your future duties and responsibilities:** The Support Associate Level IV provides support to the Government staff and performs… more
- Evolent (Albany, NY)
- …aid in minimizing recurrence of incidents. What You'll Be Doing: + Provide first- level support , including problem replication, triage, and resolution of issues, ... support ) + Contribute to writing T-SQL code and tools to assist Level 1 support to diagnose and resolve incidents + Execute SQL scripts to generate reports,… more
- Weill Cornell Medical College (New York, NY)
- …laptops running MacOS and Windows and experience with mobile device support . Prior Level 2 or higher level support experience highly desired. + ... Title: IT Support Specialist II - Service Desk Location: Remote...requests, ensuring that they are resolved according to service level agreements, properly escalates tickets when necessary and monitors… more