- Custom Computer Specialists (Hauppauge, NY)
- …related to network, server, and cloud infrastructure + Escalate unresolved issues to Level 2/3 support teams with detailed documentation + Provide remote ... Level 1 NOC Analyst Location Hauppauge, NY Company...45 years. We continue to successfully deliver network integration, support services, product solutions, and application services to our… more
- CGI Technologies and Solutions, Inc. (New York, NY)
- …data bases PFBD CPC data base, PFBD SharePoint site * Assist in training lower- level Support Associates in the essential job functions, helping to constantly ... in New York City, NY. **Your future duties and responsibilities:** The Support Associate Level IV provides support to the Government staff and performs… more
- Mount Sinai Health System (New York, NY)
- …tests and ensures consistency with standards, protocols, and procedures. 6. Provides second level support on incidents and escalates problems and issues as ... The Desktop Support Specialist II is responsible for delivering escalated, high- level technical support to business area leadership and staff across all… more
- M&T Bank (Buffalo, NY)
- …a wide range of Commercial Lending products and attributes. + Provide mid to high level support of all business lines within CLO. + Maintain cross-training and ... knowledge of all CLO groups to communicate with high level of understanding and provide support as needed. + Maintain an understanding of multiple systems,… more
- Dorsey & Whitney LLP (New York, NY)
- …with Dorsey wiring protocol. - Install Cisco IP Phones and provide first level support and configuration. - Understand firm-wide escalation rules, procedures and ... Telecom and Network Services and A/V departments. - Provide Level I and II technical support for...- Provide Level I and II technical support for desktop operating system (Windows 10), computer hardware,… more
- Evolent (Albany, NY)
- …updates on known production support issues and initiatives + Provide first- level support , including problem replication, triage, and resolution of issues, ... support ) + Contribute to writing T-SQL code and tools to assist Level 1 support to diagnose and resolve incidents + Perform other duties and responsibilities… more
- Univision Communications, Inc (New York, NY)
- …Heads to make sure their technology needs are being addressed. As well as provide C Level support to the Executives in New York area. This position reports to ... Technology department at TelevisaUnivision is looking for a Desktop Support Manager to join our team! The Desktop ...requests, ensuring a timely response within the established Service Level Agreement (SLA), and perform follow up on incidents… more
- Barnes & Noble (Westbury, NY)
- …will troubleshoot, efficiently diagnose, and resolve technical issues for the stores. The Support Technician provides first- level support for all calls and ... is required. * Escalate any store issues as necessary to the proper level of support . * Provide proper follow up of all unresolved issues regarding not only… more
- Fujifilm (Albany, NY)
- …for HCUS customers. This role focuses on more complex issue and is the second level support across our Synapse products. This engineer is expected be able to ... **Position Overview** The Senior Technical Support Engineer, MI - I (Tier 1) provides...move cases, in a timely manner, to the next level engineer when an issue cannot be resolved. +… more
- IQVIA (Bronx, NY)
- … Support Center + Quickly assess the user's issue and provides first level support for problem resolution + Document information specific to the resolution ... **Bi-lingual Pharmacy Support Call Center Representative** _Contract Remote Role -...A significant part of our business is providing patient support programs on the behalf of our customers. With… more