- IBM (University Park, PA)
- …a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide first- level support for end users experiencing technical issues. This role is ... software, network, and application issues. * Log and track support requests using a ticketing system, ensuring timely resolution...Escalate unresolved issues to Tier 2 or Tier 3 support teams as needed. * Assist with password resets,… more
- Geisinger (Danville, PA)
- …and teams across the organization and community. Job Duties + Provides higher level support and reporting to Administrative users (eg, create accounts, modify ... + Coordinates the response to problem tickets with vendor's Tier I/II support teams and management. Follow-up to ensure adequate resolution. + Collaborates with… more
- UPMC (Muncy, PA)
- …disciplines. + Set priorities, understand shared governance, and participate at the unit level . + Support colleagues and participate in team initiatives. + ... care using the nursing process and evidence-based standards. + Provide psychosocial support and counseling. + Collaborate with physicians and care teams to ensure… more
- Evident Scientific (Center Valley, PA)
- …network settings during installations and service operations to ensure seamless integration. + Second- Level Support for Sales and Service Staff: Assist our team ... and during installations, maintenance, or remote service operations. + Pre-Sales Support : Aid our Sales Team during technical requirement discussions with customers,… more
- Avnet (Harrisburg, PA)
- …/ software tools. + Work closely with FAEs to provide software and system level hardware technical support to customers including Linux BSP, U-boot boot loader, ... what's next at Avnet! **JOB SUMMARY:** + Working within the Avnet Centralized Support organization, the Avnet Marvell Applications Engineer will act as the technical… more
- Innomotics LLC (New Kensington, PA)
- …orders, warranty claims, PO updates, cost controls, forecasting & invoicing. + Next level of support above tactical project management to ensure positive ... (CSAs) are the primary point of customer contact for aftermarket and field support . Your main job is communicating (and problem solving) with our customers. As… more
- Ralliant (Harrisburg, PA)
- …this role will work cross-functionally within Gems Setra to ensure the appropriate level of support and prioritization for new business opportunities. **Key ... to articulate Gems Setra's value proposition effectively to technical and executive- level decision-makers. + Results-Driven: Strong track record of achieving growth… more
- AireSpring (Philadelphia, PA)
- …Managed Security which has earned its stellar reputation by taking service and support to the next level , delivering an award-winning customer experience that ... far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free. As the trusted provider to over 22,000 enterprise… more
- CVS Health (Monroeville, PA)
- …partner with business and other IT leaders to build digital assets, provide expert level support to resolve complex issues and provide RCA, identify gaps in ... what we deliver. Our Heart At Work Behaviors (TM) support this purpose. We want everyone who works at...by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans,… more
- Lincoln Financial (Radnor, PA)
- …by collecting data, generating reports, and identifying basic trends. * Providing first- level support for platform users by troubleshooting common issues and ... * Documenting processes and procedures to maintain knowledge base and support team operations. * Contributing to platform advocacy initiatives by preparing… more