- Compass Group, North America (Brockton, MA)
- …coordinate the tasks of the front-line staff. You will serve as a liaison between administration and hospital departments and deliver the highest possible level of ... service. **Key Responsibilities:** + Establishes and annually reviews standards and work procedures for all Housekeeping staff + Plans work and staffing schedules and areas of work to ensure adequate services are rendered + Assists in the hiring process;… more
- Omni Hotels (Boston, MA)
- …all check-in and check-out procedures and policies. + To be a main liaison between guest and the hotel. + To appropriately protect confidential guest information ... and guest room key access according to front office SOP's. + To be thoroughly acquainted with PBX Operator duties. + Be familiar with emergency procedures and Alarm System in the PBX department. + Be familiar with guest scenarios and follow-up on all guest… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …expertise to the prior authorization and appeals processes and serve as a liaison and patient advocate between Dana Farber Cancer Institute and various health plans. ... Reporting to the Prior Authorization Supervisor , the Clinical Authorization Specialist is responsible for managing all work related to molecular pathology, high-cost drug, and off-label drug authorizations. The Clinical Authorization Specialist is also… more
- Commonwealth Care Alliance (Boston, MA)
- …departments. * Requires well-developed interpersonal skills to act in the capacity of liaison . * Must be accepting of change, flexible and able to successfully ... navigate in a fast-paced and ever- changing business environment. * Must be an effective and confident facilitator. * Requires the ability to lead meetings and workgroups independently. **Knowledge, Skills & Abilities Desired:** Proficiency in:** o Panviva… more
- Beth Israel Lahey Health (Cambridge, MA)
- …and patient during face-to-face or telephone encounters. 2. Acts as a liaison between patients and staff. 3. Informs clinicians about cultural considerations when ... treating Spanish-speaking patients. 4. Interpreter for ancillary departments. 5. Interpreters between non-clinical staff and patients as needed. 6. Provides support and coverage for the Interpreter Services Coordinator as needed. 7. Edits translated materials.… more
- Boston Health Care for the Homeless Program (Boston, MA)
- …from the Barbara McInnis House to Behavioral Health outpatient services + Liaison with the Hypertension team to promote seamless chronic disease management + ... Follow through on referrals made to the wellness team + Provide telephonic and in-person outreach to wellness team patients + Monitor the A1C results of wellness support group patients + Create and attend tabling events to provide chronic disease and wellness… more
- Atrius Health (Watertown, MA)
- …team and a vital component of clinical care. The Care Facilitator serves as a liaison to families by partnering with the primary care team to achieve optimal health ... outcomes for vulnerable populations by coordinating an accessible plan of care, and tracks adherence. The Care Facilitator serves as a hub, processing referrals based on patient and family needs in concert with the clinical team to address social determinants… more
- Commonwealth Care Alliance (Boston, MA)
- …to help manage and resolve member appeals and grievances. + Act as a liaison between multiple departments to ensure the timely and complete capture and processing of ... all grievances and appeals. + Interdepartmental stakeholders include but are not limited to: quality; regulatory affairs/compliance; clinical, operations, pharmacy, dental, reporting, and member services. + Supports the Senior Appeals & Grievance Coordinator… more
- Boston Health Care for the Homeless Program (Boston, MA)
- …will become familiar with the housing systems in Boston by serving as a liaison to community resources. The Member will provide direct care coordination for patients ... navigating the complex housing system, providing increased promotion of existing resources and creating new materials and processes. In addition to these core responsibilities, the Member will fulfill marginal functions around patient education, managing… more
- Fallon Health (Worcester, MA)
- …success. + Ownership for customer satisfaction. Member Service Representatives are the primary liaison for our members to obtain the information or support they need ... As such, our representatives are expected to fully understand member/ provider needs, and within corporate/ department policies, take whatever action is necessary to fully satisfy the inquiry. + Clear and concise documentation of call detail for tracking of… more