- Marriott (Boston, MA)
- …and cutting edge cuisine with emphasis on current event trends. * Acts as a liaison to the kitchen staff. * Leads shifts and actively participates in the servicing ... of events. **Ensuring and Providing Exceptional Customer Service** * Sets a positive example for guest relations. * Interacts with guests to obtain feedback on product quality and service levels. * Responds to and handles guest problems and complaints. *… more
- Compass Group, North America (Brockton, MA)
- …coordinate the tasks of the front-line staff. You will serve as a liaison between administration and hospital departments and deliver the highest possible level of ... service. **Key Responsibilities:** + Establishes and annually reviews standards and work procedures for all Housekeeping staff + Plans work and staffing schedules and areas of work to ensure adequate services are rendered + Assists in the hiring process;… more
- Omni Hotels (Boston, MA)
- …all check-in and check-out procedures and policies. + To be a main liaison between guest and the hotel. + To appropriately protect confidential guest information ... and guest room key access according to front office SOP's. + To be thoroughly acquainted with PBX Operator duties. + Be familiar with emergency procedures and Alarm System in the PBX department. + Be familiar with guest scenarios and follow-up on all guest… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …expertise to the prior authorization and appeals processes and serve as a liaison and patient advocate between Dana Farber Cancer Institute and various health plans. ... Reporting to the Prior Authorization Supervisor , the Clinical Authorization Specialist is responsible for managing all work related to molecular pathology, high-cost drug, and off-label drug authorizations. The Clinical Authorization Specialist is also… more
- Commonwealth Care Alliance (Boston, MA)
- …departments. * Requires well-developed interpersonal skills to act in the capacity of liaison . * Must be accepting of change, flexible and able to successfully ... navigate in a fast-paced and ever- changing business environment. * Must be an effective and confident facilitator. * Requires the ability to lead meetings and workgroups independently. **Knowledge, Skills & Abilities Desired:** Proficiency in:** o Panviva… more
- Beth Israel Lahey Health (Cambridge, MA)
- …and patient during face-to-face or telephone encounters. 2. Acts as a liaison between patients and staff. 3. Informs clinicians about cultural considerations when ... treating Spanish-speaking patients. 4. Interpreter for ancillary departments. 5. Interpreters between non-clinical staff and patients as needed. 6. Provides support and coverage for the Interpreter Services Coordinator as needed. 7. Edits translated materials.… more
- Atrius Health (Watertown, MA)
- …team and a vital component of clinical care. The Care Facilitator serves as a liaison to families by partnering with the primary care team to achieve optimal health ... outcomes for vulnerable populations by coordinating an accessible plan of care, and tracks adherence. The Care Facilitator serves as a hub, processing referrals based on patient and family needs in concert with the clinical team to address social determinants… more
- Commonwealth Care Alliance (Boston, MA)
- …to help manage and resolve member appeals and grievances. + Act as a liaison between multiple departments to ensure the timely and complete capture and processing of ... all grievances and appeals. + Interdepartmental stakeholders include but are not limited to: quality; regulatory affairs/compliance; clinical, operations, pharmacy, dental, reporting, and member services. + Supports the Senior Appeals & Grievance Coordinator… more
- Fallon Health (Worcester, MA)
- …success. + Ownership for customer satisfaction. Member Service Representatives are the primary liaison for our members to obtain the information or support they need ... As such, our representatives are expected to fully understand member/ provider needs, and within corporate/ department policies, take whatever action is necessary to fully satisfy the inquiry. + Clear and concise documentation of call detail for tracking of… more
- Public Consulting Group (Boston, MA)
- …respondents. + Fosters positive and professional relationships and acts as liaison with internal and external customers to ensure effective working relationships ... and team building to facilitate the completion and review of assessments. + Conduct assessments timely and in a professional manner. + Consistency in completing and documenting assessment information. + Represent PCG and the client in a professional manner.… more