- Mass Markets (TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... and results-driven Team Leader to oversee a team of call center agents. This role...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... for someone like you to manage and support a team of customer service agents working on a variety...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Truist (Arlington, TX)
- …or equivalent education and related training or experience 2. Three years of client contact center experience or three years of combined leadership experience in ... a supervisory or escalation support role 3. Thorough knowledge of branch and/or contact center procedures, policies, etc. 4. Proficiency in computer applications… more
- Amazon (Austin, TX)
- …to own them to completion. The Principal Technical Program Manager for AWS Data Center Design Engineering Team owns the successful development and delivery of ... people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain...the next generations of data center designs and innovations from concept to at-scale global… more
- Guardian Life (Austin, TX)
- The Business Resource Center (BRC) is Guardian's advanced sales department, and we are seeking a Advanced Planning Consultant. We are an organization providing ... platforms to uncover sales opportunities for Guardian's various product lines, including life and disability insurance, mutual funds and annuities, by: + Preparing… more
- Mass Markets (Killeen, TX)
- …This is a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation, performance-based bonuses, ... We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Mass Markets (Killeen, TX)
- …This is an on-site, entry-level position with competitive compensation. While prior contact center experience isn't required, experience in customer service, ... technical support, inside sales, or back-office support in a contact center environment is a plus. To...information + Appropriately escalate customer issues with the managerial team + Ensure first call resolution through problems solving… more
- Mass Markets (Killeen, TX)
- …entry-level position with competitive compensation commensurate with experience. While prior contact center experience isn't required, experience in customer ... technical support, inside sales, or back-office support in a contact center environment is a plus. To...exceptional service, you must be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic… more
- Mass Markets (Dallas, TX)
- …service delivery. This is a senior-level position requiring experience in account management of contact center clients. Experience in both contact center ... the client and the MCI operations and shared services team . Our Enterprise Account Manager's are responsible for the...inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal… more
- Mass Markets (Killeen, TX)
- …on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more