- Cayuse Holdings (Springfield, IL)
- …to monitor contact center performance across all communication channels (eg, calls, Live Chat , email) and identify trends influencing customer satisfaction, ... agent productivity, and service efficiencies. + Provide actionable recommendations to the Account Manager, Operations Manager, and other stakeholders to enhance operational workflows and customer outcomes. + Continually refine data models to assess and… more
- Zifty (Springfield, IL)
- …on October 27th! Catering deliveries will be completed within 10 miles of Springfield. + Live , dedicated driver support is available to help when you need it, via ... chat or phone + Choose your deliveries in advance + Zifty deposits earnings into your bank up to 3x per week automatically + Role is for independent contractors. You… more
- Cayuse Holdings (Springfield, IL)
- …+ Supervise high-performing customer service functions through multi-channel delivery (phone, live chat , email, and self-service support), ensuring adherence to ... SLAs, data accuracy, and customer satisfaction. + Monitor and manage key performance metrics, analyzing trends and results to inform decision-making and recommend process improvements. + Collaborate with internal leaders (Operations Manager, Quality Manager,… more
- 3M (Dekalb, IL)
- …H1B status).** **Supporting Your Well-being** 3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay ... regularly benchmarks with other companies that are comparable in size and scope. ** Chat with Max** For assistance with searching through our current job openings or… more
- 3M (Cordova, IL)
- …particular position._ **Supporting Your Well-being** 3M offers many programs to help you live your best life - both physically and financially. To ensure competitive ... regularly benchmarks with other companies that are comparable in size and scope. ** Chat with Max** For assistance with searching through our current job openings or… more
- 3M (Cordova, IL)
- …particular position._ **Supporting Your Well-being** 3M offers many programs to help you live your best life - both physically and financially. To ensure competitive ... regularly benchmarks with other companies that are comparable in size and scope. ** Chat with Max** For assistance with searching through our current job openings or… more
- 3M (Cordova, IL)
- …particular position._ **Supporting Your Well-being** 3M offers many programs to help you live your best life - both physically and financially. To ensure competitive ... regularly benchmarks with other companies that are comparable in size and scope. ** Chat with Max** For assistance with searching through our current job openings or… more
- Banfield Pet Hospital (Glen Carbon, IL)
- Description - External Essential Responsibilities and Tasks . Live and exemplify the Five Principles of Mars, Inc. within self and team. . Resolve client problems by ... . Manage high volume of incoming client requests via telephone, email, and web chat . . Other job duties as assigned. Special Working Conditions: . Ability to work… more