- Wells Fargo (Minneapolis, MN)
- …including: + HR Case Management + HR Agent Workspace + Employee Relations + Virtual Agent + Live Chat + Now Assist (Generative AI / Agentic AI features) ... hands-on experience in modules such as HR Case Management, Employee Relations, Live Chat , and Now Assist. + Demonstrated ability to lead cross-functional teams… more
- ASM Research, An Accenture Federal Services Company (St. Paul, MN)
- …executed in compliance with processing and program guidelines published by Customer. + Live agent support via camera guiding enrollee through workflow + ... intermediate level inbound call, outbound call, email and web chat services, as well as back-office services. Applies skills...as applicable, to record each phone, email, or web chat communication with a customer. + Support Services shall… more
- Lincoln Financial (St. Paul, MN)
- …administration and reconciliation of multiple (employee, director, and agent ) non-qualified deferred compensation plans, including enrollments, deferrals, ... accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide...process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud… more