- Public Consulting Group (Springfield, IL)
- …Field incoming help requests from end users via a variety of intakes including live chat . + Record variations in observed software functionality compared against ... similar application support environment. + Desired: Zendesk, Jira, Chat Support , Experience in K-12 education and special education **Working Conditions** +… more
- Paylocity (Schaumburg, IL)
- …Inbound Leads + Respond to inbound inquiries via phone, email, website forms, and live chat with speed and professionalism to maximize conversion rates + Use ... Paylocity. + Provide real-time responses to inquiries via website chat to maximize engagement. + Support existing...via website chat to maximize engagement. + Support existing clients looking to expand services by directing… more
- The Joint Commission (Oak Brook, IL)
- …customer accounts. 1. Directly communicates with the customer in all mediums (via phone, live chat , forums, email, remote desktop) throughout the tier 1 customer ... Strong written skills. Minimum 3 years' experience moderating technical support forums and using chat technologies like...technologies like Skype, MS Teams, etc. Experience working with live agent chat a plus. 1. Solid… more
- CVS Health (Springfield, IL)
- …health support by providing members with an immediate, 24/7 connection via video, live chat , or phone. We are seeking candidates who share our passion for ... unified, tech-enabled approach for our best-in-class Employee Assistance Program (EAP), Resources for Living . The [insert name of role] plays a vital role in Aetna… more
- H&R Block (Chicago, IL)
- …you embrace challenges as opportunities and seek to make a meaningful difference where you live , work, and play, our door is always open. A Typical Day As you ... you'll serve clients with diverse tax needs with the support of an expert team, dedicated to providing you...to face and through virtual tools - video, phone, chat , email + Prepare complete and accurate tax returns… more
- H&R Block (Lincolnwood, IL)
- …you embrace challenges as opportunities and seek to make a meaningful difference where you live , work, and play, our door is always open. A Typical Day As you ... tax and business services needs year-round. You'll have the support of an expert team, dedicated to providing you...to face and through virtual tools (video conferencing, phone, chat , email) + Generate business growth, increase client retention,… more
- H&R Block (Steger, IL)
- …you embrace challenges as opportunities and seek to make a meaningful difference where you live , work, and play, our door is always open. A Typical Day Joining H&R ... as a Tax Associate means you will have the support of an expert team dedicated to providing you...to face and through virtual tools - video, phone, chat , email + Prepare complete and accurate tax returns… more
- H&R Block (Elmwood Park, IL)
- …you embrace challenges as opportunities and seek to make a meaningful difference where you live , work, and play, our door is always open. A Typical Day As you ... clients with diverse tax needs and you'll have the support of an expert team, dedicated to providing you...tax clients through virtual tools (ie, video conferencing, phone, chat , email) + Generate business growth, increase client retention,… more
- Ryder System (Springfield, IL)
- …* Ensure communication to vendor and on-site staff and handle escalation events. * Coordiante support for onsite team for post-go live hypercare . * Support ... on-site Solution Acceptance Test (SAT) testing plan * Support tracking of Punch List after go- live ...and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or… more
- Ryder System (Alsip, IL)
- …a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer: + Comprehensive training and the ... Regional and local Ryder resources to help guide and support as we grow this offering. + The stability...and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or… more