- TD Bank (Ridgewood, NY)
- …delivering service and advice + Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice they expect: (1) building ... to perform a range of activities + Participates in Customer outreach, servicing and advice activities to...human promise + Engages in conversations with customers about loan products, facilitates the application intake + Must maintain… more
- Chemung Canal Trust Company (Corning, NY)
- Provides exceptional customer service to new and established financial institution clients, including cross-selling of products and services and cash receipt and ... for all employees. Qualifications/Requirements: + One year experience in a banking or customer service position preferred + High School Diploma or equivalent… more
- M&T Bank (Bronx, NY)
- …positions within Retail and/or M&T Bank. + Actively models and coaches customer service and needs determination behaviors. Reinforces and maintains ... and interpersonal skills. Proven ability to demonstrate and coach exceptional customer service . Ability to communicate and function professionally with… more
- KeyBank (Amherst, NY)
- …minded and adaptable to new ideas in a changing environment * Excellent customer service skills * Proven excellent verbal/written communication and interpersonal ... office. **ABOUT THE JOB** As part of the Client Servicing vertical of Onboarding & Servicing Technology...meet production goals * Proven ability to handle all customer service inquires and diffuse difficult … more
- TD Bank (New York, NY)
- …lead and enhance our Compliance Management System (CMS) with a focus on loan performance and servicing . This role involves managing compliance programs related ... of alphabet soup regulations + Experience with multiple products (auto, RE servicing , small business, etc.) ** Customer Accountabilities:** + Proactively advises… more
- Nelnet (Albany, NY)
- …participation in annual client retrospectives to collect feedback, and by delivering exceptional customer service daily (eg, phone, chat, email, etc.). + Guide ... document, and maintain internal procedures and best practices for servicing SGOs and similar clients. + Serve as aG&A...equivalent experience. **EXPERIENCE:** Minimum of two years in a customer service or account management role preferred.… more
- Carrington (Albany, NY)
- …the primary focus of this role is in either mortgage lending or loan servicing , incumbents will also participate in cross-functional strategic projects across ... of team collaboration, accountability, operational excellence and commitment to quality and customer service . + Perform other duties as assigned. **What you'll… more
- City National Bank (New York, NY)
- …to customers/prospects. * Follows-through with plan designed by Relationship Manager for customer , as defined. * Resolves problems, answers questions related to ... customer accounts and utilization of bank products and services....with customers in handling all areas of operations (eg, loan payments, wires, new accounts, checking and savings account… more
- NBT Bank (Queensbury, NY)
- …- $22.43 The role of the Relationship Banker is to deliver high quality customer service and responsiveness while providing quality, consultative customer ... year experience in related banking positions preferred + Previous customer service , sales and consumer lending experience...Performed: + 45% Processes daily transactions and associated general customer and account servicing duties with a… more
- City National Bank (New York, NY)
- …leads the client and operational services activities of the Middle Market Servicing unit. Responsible for the client onboarding experience for all new clients. ... resolve any opportunities that have an impact on the customer experience. WHAT WILL YOU DO? * Oversee client...and operation onboarding workflow from initial meeting to client servicing handoff. * Knowledgeable - Comprehensive knowledge of all… more