- City National Bank (New York, NY)
- …to customers/prospects. * Follows-through with plan designed by Relationship Manager for customer , as defined. * Resolves problems, answers questions related to ... customer accounts and utilization of bank products and services....with customers in handling all areas of operations (eg, loan payments, wires, new accounts, checking and savings account… more
- NBT Bank (Hobart, NY)
- …- $22.43 The role of the Relationship Banker is to deliver high quality customer service and responsiveness while providing quality, consultative customer ... year experience in related banking positions preferred + Previous customer service , sales and consumer lending experience...Performed: + 45% Processes daily transactions and associated general customer and account servicing duties with a… more
- Carrington (Albany, NY)
- …part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional ... responsible for providing ongoing oversight of an existing network of third-party service providers, their company profile, and building a relationship with such… more
- City National Bank (New York, NY)
- …leads the client and operational services activities of the Middle Market Servicing unit. Responsible for the client onboarding experience for all new clients. ... resolve any opportunities that have an impact on the customer experience. WHAT WILL YOU DO? * Oversee client...and operation onboarding workflow from initial meeting to client servicing handoff. * Knowledgeable - Comprehensive knowledge of all… more
- M&T Bank (Getzville, NY)
- …and/or work experience, including a minimum of 1 year collections or customer service experience. Ability to communicate effectively and professionally over ... and make outbound calls to assigned portfolio of mortgage loan borrowers that are delinquent in their loan...the phone. Excellent communication and customer service skills. Proficiency with word processing… more
- TD Bank (New York, NY)
- …relationship management for an assigned portfolio /segment and/or geography + Delivers exceptional customer service at every interaction and execute on plans to ... as top level expert within the company in a customer segment or product/ service line with responsibility...the management and activities of large accounts and related servicing teams + Manages the most strategic relationships that… more
- Navient (Albany, NY)
- …their financial future, including: + **Private student loans** - low rates, people-first service , and flexible payments. + **Student loan refinancing** - break ... and process improvements across the full borrower journey (acquisition, onboarding, underwriting, servicing , etc.). + Partner closely with the Student Loans GM on… more
- KeyBank (Albany, NY)
- …minded and adaptable to new ideas in a changing environment * Excellent customer service skills * Proven excellent verbal/written communication and interpersonal ... * Ability to meet production goals * Proven ability to handle all customer service inquires and diffuse difficult customer situations independently… more
- Navy Federal Credit Union (Kings Point, NY)
- …+ Working knowledge of retail banking industry best practices + Experience in member/ customer service operations + Experience in responding to requests regarding ... retention for business expenses + Lead team to achieve and maintain product, service and business goals, including cross servicing of Navy Federal products… more
- Carrington (Albany, NY)
- …player who enjoys collaborative work as well as individual responsibilities + Strong customer service orientation and high attention to detail. + Bachelor's ... part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional… more