- NTT America, Inc. (Richmond, VA)
- …resolution without breaching service level agreement (SLA) and focuses on forth-line support for escalated incidents and requests with a high level of complexity. ... Responsibilities:** + Proactively monitors the work queues and provides support to clients where the ticket is highly technical...and errors prior to or when they occur and log all such incidents in a timely manner. +… more
- NTT America, Inc. (Richmond, VA)
- …(SLA). The Managed Services Cross Technology Engineer (L4) focuses on forth line support for escalated incidents and requests with a high level of complexity. ... or Collaboration. This role may also contribute to / support on project work as and when required. **What...and errors prior to or when they occur and log all such incidents in a timely manner. +… more
- CACI International (Springfield, VA)
- …procure, implement, operate/sustain, and enhance NGA networks and cybersecurity posture in support of national security. For additional information and a list of ... skills gaps, for each team member. This is to support the overall identification of training needs, and mentorship,...end of your shift. + Ensure the Shift Activity Log is completed and sent. + Ensure appropriate staffing… more
- BLN24 (Mclean, VA)
- …program, responsible for delivering high-quality, Section 508-compliant training and real-time support to Patent Examiners and staff on USPTO automation tools, ... including PE2E, Microsoft Office, MS Teams, and WebEx. + Provide helpdesk/chatroom support , live consultation, and "hotline" assistance on USPTO custom software and… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …Defense Army Account's ITSM team, you will be at the forefront of technical support , playing a crucial role in maintaining the efficiency of multiple SAP ERP ... that system users experience minimal disruption and receive timely support to continue their critical operations. To do well...state while logged into the telephone ACD queue; must log in promptly at designated work hours. + Receives… more
- American Electric Power (Richmond, VA)
- …close on the day before the posting end date. **Job Summary** Support operating company regulatory activities by managing regulatory accounting data and processes. ... WV** **- Richmond, VA** ESSENTIAL JOB FUNCTIONS: Essential Function: Support Operating Company regulatory activities. Associated Tasks: - Develop,...**Hear about it first!** Get job alerts by email. Log in to your Candidate Home Account today! If… more
- Nightwing (Sterling, VA)
- …advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our ... a Principal Cyber Security Engineer (Cyber) with DevSecOps experience to support the design, development, and deployment of advanced cybersecurity capabilities. We… more
- Leidos (Reston, VA)
- …applications, and extending the functionality of SaaS applications. * ** Support ** multiple projects related to environmental data management, logistics management, ... technology guidance to program managers and develop basis of estimates (BOEs) in support of new work opportunities. * **Prepare** resource estimates used in the… more
- Capital One (Mclean, VA)
- …analytical leadership for a team deeply embedded in vendor integration, ATM log mining, cash logistics, and financial reconciliation.In addition to leading a team ... by translating analytical findings into actionable business insights that support strategic investments. On a given day, you will...a team of analysts to build data products that support Capital One's ATM and cash operations. + Partnering… more
- Amentum (Arlington, VA)
- …world is ever changing, the demand for innovative technology and long-term support services remains constant. These services include site acquisition, design, and ... - Primary Responsibilities * Full time on-site. * Coordinate and support internal and subcontractor teams on mission critical renovation/upgrade projects that… more