- CVS Health (Austin, TX)
- … production issues for the Production Management support team. + Lead major incident bridges, guiding resolver teams to achieve incident resolution ... , and other team members to plan and implement Incident , Problem, and Change management related process improvements, report service management metrics,… more
- Toyota (Plano, TX)
- …and driven Incident Response Manager to play a pivotal role in managing major incidents and leading incident /problem management efforts. In this role, ... actionable insights to leadership. + **Continuous Improvement:** Drive improvements in incident management processes, tools, and metrics, collaborating with… more
- Cayuse Holdings (Austin, TX)
- …technical support for the resolution of problems, incidents, issues, and emergencies including major incident management escalation to ITOC and/or Major ... troubleshooting assistance, accurately assesses and records problems in the problem management tool. + Provide assistance and information to the customer in… more
- Toyota (Plano, TX)
- …expertise to Development/Engineering and Operations **What** **you'll** **be doing** + Participate in Major Incident Management calls and help in resolution ... for issues that need resolution at L4 level. + Participate in Problem Management in attaining countermeasures to avoid incident recurrence. + Provide Operations… more
- Toyota (Plano, TX)
- …direction focus + Operational Communication **What** **you'll** **be doing** + Participate in Major Incident Management calls and help interpreting complex ... Manager primary responsibility is to work with the **National Manager, Application Management Services (AMS) Operations** on vendor management , budget … more
- Amazon (Dallas, TX)
- …operational excellence and improvements to the overall customer experience. ABOUT YOU Incident Management Engineers have a broad skill set with demonstrated ... looking for a leader with a strong background in Incident Management and customer ownership to be...our most critical customers. We are looking for a Major Incident Engineer to join our team… more
- Texas Tech University (Lubbock, TX)
- …Background in Emergency Management with the understanding of the National Incident Management System (NIMS), the Incident Command System (ICS), ... of emergency plans, including but not limited to, the Texas Tech Emergency Management Plan (TTUEMP), Emergency Actions Plans (EAP), Incident Action Plans (IAP),… more
- Cisco (TX)
- …to drive best practice in everything we do, with a particular focus on Incident and Problem Management . You will work with ServiceNow Architects and Developers ... role in our ongoing ITSM Maturation program, with ownership of the Incident and Problem Management practices. + Collating requirements from service owners… more
- Bechtel Corporation (Port Arthur, TX)
- …The ES&H Advisor is a field-based role, providing support to management , supervision, craft professionals and subcontractors. This role requires high levels ... and temporary vertical ladders, scaffolding and aerial work platforms. \#LI-VB1 # Major Responsibilities: + Provides assistance in a wide variety of Environmental,… more
- CyrusOne (Dallas, TX)
- …Root Cause Analysis (RCA) and Corrective Action (CA) process within the Incident Management Program, ensuring consistency, technical quality, and learning ... SOC2, and other certification frameworks. **Qualifications** **:** + 3-5+ years in incident management , data center operations, engineering, or related field. +… more