- Robert Half Technology (Houston, TX)
- …Monitor and respond to escalations and critical chats to resolve technical issues. Incident Management + Document support requests and downtime in ticketing ... systems and downtime reports. + Maintain detailed incident logs, including step-by-step resolution and root cause analysis. Metrics + Generate and maintain downtime… more
- ERCOT (Taylor, TX)
- …note documentation and distribution. + Supports ITIL, alignment of Service Desk, Change Management , Incident Management , and Problem Management ... smoothly. Maintains and enforces the processes and procedures that govern management of the IT Operations and/or Delivery Services Corporate Standards, Policy… more
- Vistra (Irving, TX)
- …firewalls, IDS, hardening, access control, authentication, anti-virus, patching, change management , virtualization, backups, storage and disaster recovery + Hands-on ... experience with infrastructure for nuclear generating plants preferred + Incident Response Training (eg, SANS, InfoSec Institute) + Database management + **Key… more
- 3M (Austin, TX)
- …3Mers Around the World** Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know ... the central point of accountability for leading Digital Forensics and Incident Response (DFIR) activities and executing complex security investigations, driving… more
- Comerica (Dallas, TX)
- …recommendation on minimally complex problems and incidents. + Second line support for incident management problems and issues related to select applications. + ... Job Description IT Support Analyst III We are looking for a motivated...critical thinking skills, extensive technical knowledge, and good task management abilities. The preferred candidate should have the ability… more