- Somatus (Mclean, VA)
- …IT teams on continuous improvements to existing processes to ensure that Knowledge Management guidelines are used between Service Desk, Incident , Problem & ... Management groups. Incident and Problem Management : + Provide guidance and support for incident...identification of root causes. + Facilitate the investigation of major incidents and coordinate efforts to restore normal service… more
- Red River (Chantilly, VA)
- …activities, and delivery of new services through planning and governance readiness. ** Incident , Problem, and Escalation Management ** + Coordinate with SDM and ... clear, proactive communication on service performance and priorities. + Lead governance functions including weekly operational reviews, monthly performance updates,… more
- Oracle (Richmond, VA)
- …for turning challenges into opportunities for growth? Join us as Lead Project Manager- Major Incident Management for Oracle Health and make a tangible ... by bringing your expertise to our talented group. As Lead Project Manager- Major Incident Oversight,...Major Incident Oversight, you will guide major incident management processes for… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …Tier 2 incident responses, and drives continuous improvement of the Incident Management process. Requirements + Supports the restoration of network ... at the contract Point of Contract (POC) for all Major Incident support and coordination. + Responsible...+ Responsible for the effective implementation of the agency Incident Management process and ensuring that incidents… more
- General Dynamics Information Technology (Reston, VA)
- …Required:** None **Job Family:** Cyber and IT Risk Management **Skills:** Cybersecurity,Intrusion Detection System (IDS),MITRE ATT&CK Framework **Certifications:** ... Description:** SWING SHIFT Own your career as a Cyber Incident Detector at GDIT. Here, you'll have the opportunity...ropes of new security solutions rapidly. + Take the lead in day-to-day monitoring for unusual activities, implement defensive… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …and analytical skills, improve response times, and strengthen team performance. . Support major incident management activities by coordinating Tier 1 ... operational continuity. . Enforce adherence to standard operating procedures (SOPs), incident response workflows, and change management policies. . Conduct… more
- CACI International (Sterling, VA)
- Network Problem Management Quality Assurance Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... : We are seeking an experienced ITIL Network Problem Management Quality Assurance Lead to ensure the...Coordinate with other ITSM process owners to integrate problem management with incident , problem, and change … more
- CACI International (Sterling, VA)
- Performance Management Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: ... an experienced and highly motivated Network Service Provider Performance Management Lead . This candidate should have 10...used to measure their performance and assisting mangers of major incident resolution and appropriate reporting +… more
- GovCIO (Alexandria, VA)
- …Establish and maintain security incident response, detection, and recovery capabilities; lead major security incidents and post- incident reviews. + ... **Overview** GovCIO is currently hiring an Infrastructure Security Lead for our program with the US Coast...+ Leadership & People Management + Risk Management & Compliance + Incident Response &… more
- GovCIO (Alexandria, VA)
- …like encryption and access controls + Familiarity with ITIL/IT operations and incident management . + Problem-solving mindset with the ability to manage ... and incident response procedures. + Drive root-cause analysis for major incidents to prevent recurrence and improve service stability. + Collaborate with… more