• Production Support Engineer II

    Truist (Charlotte, NC)
    …system configurations, contributing to the shared knowledge base. 6. Participate in incident , problem, and change management processes, following ITIL best ... Management (ITSM) tools such as ServiceNow with solid understanding of incident , problem, and change management processes. 4. Proficiency in using monitoring… more
    Truist (10/25/25)
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  • Service Reliability Engineer, GI Application…

    AIG (Charlotte, NC)
    …IT infrastructure through a data-driven approach. SREs prioritize automation, monitoring, and incident management to minimize outages and speed recovery. You ... error. This might involve scripting, developing tools, and improving infrastructure management processes. + Establish and maintain robust monitoring and alerting… more
    AIG (11/21/25)
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  • Professional Application Support

    Volvo Group (Greensboro, NC)
    …Ensure that all problems and requests are logged and tracked in the Case Management system correctly and accurately. + Incident Resolution & Escalation: Resolve ... to exceed the local and global Key Performance Indicators established for the support desk center. + Knowledge Management & Documentation: Develop detailed… more
    Volvo Group (11/20/25)
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  • Threat Hunter/Detection Engineer

    Elevance Health (Winston Salem, NC)
    …of appropriate information security procedures, standards and technologies; maintains security incident response plans; represents major upgrades and business ... prioritize data analysis requirements for proactive threat detection and incident response. + Develop and implement advanced detection logic...management . + Must be capable of providing top-tier support for 5 or more of the information security… more
    Elevance Health (10/31/25)
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  • Network Engineer, Operations and Support

    Meta (Raleigh, NC)
    …and vendor field workforces. **Required Skills:** Network Engineer, Operations and Support Responsibilities: 1. Incident Response: Drive work investigating ... Each group has global scope across the lifecycle of support .The ENS Operations Team exists "to operate the world's...and useful network." Whether it's our day to day management of hundreds of technicians working to repair and… more
    Meta (10/10/25)
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  • Support , Facilities Logistics

    CommScope, Inc. (Catawba, NC)
    Support , Facilities Logistics Req ID: 79519 Location: Catawba, North Carolina, United States Job Description: Facilities Logistics Support Locations: Catawba / ... -Monday - Friday 7:00am - 3:00pm **Position Summary** The Facilities Logistics Support - Splits time between **(1) site logistics** -transporting scrap material and… more
    CommScope, Inc. (11/15/25)
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  • Cloud Infrastructure Engineer 2

    Public Consulting Group (Raleigh, NC)
    …guardrails and peer-reviewed scripts. + Participate in on-call rotation and major incident bridges. **Required Qualifications** + 3-5 years administering ... Support DNS, SSL, Backup and Recovery and SFTP services. Execute incident response, change management , and service reliability engineering for core Microsoft… more
    Public Consulting Group (11/20/25)
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  • Head of Technology Command Center

    The Hartford (Charlotte, NC)
    …oversight and integration across incident , problem, change, and crisis management , operating a 24x7, multi-regional support model. Leverage automation, ... self-healing technologies to create a proactive, seamless, and resilient support experience. You will work in the complex hybrid...ITSM (ITIL), with a proven track record of maturing incident , problem, change, and crisis management at… more
    The Hartford (10/29/25)
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  • Site Safety Advisor

    Hatch (Charlotte, NC)
    …value that will never be compromised + Together with project and construction management , develop and implement the project health and safety policy, safety ... management plan and standards. Ensure it is aligned with...across all project disciplines + Ensure the implementation and support of behavior based health and safety, Working Together… more
    Hatch (10/22/25)
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  • Americas Digital Workplace Operations Lead

    AIG (Charlotte, NC)
    …and service quality management . + Experience working in environments with incident management processes, preferably with exposure to ITIL framework. + Strong ... executives. + Maintain on-call availability to oversee and drive support teams to diagnose and resolve Major ...and escalations. + Advocate strong adherence to AIG change, incident and problem management principles to proactively… more
    AIG (11/06/25)
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