- SAIC (Quantico, VA)
- …(DCSA). The National Security & Space Sector of SAIC is seeking a Incident Manager /Watch Officer to support a transformational infrastructure program for DCSA. ... (ie One IT). **Job Description** + The ONE IT Incident Manager /Watch Manager will have...Center or equivalent operations center supporting the resolution of Major Incidents for an enterprise or government agency. This… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …analytical skills, improve response times, and strengthen team performance. . Support major incident management activities by coordinating Tier 1 response ... efforts and providing real-time updates to the NOC Manager or Incident Commander . Contribute to continuous improvement initiatives by identifying process gaps,… more
- Leidos (Alexandria, VA)
- …a large multi-enclave enterprise environment utilizing Microsoft's Endpoint Configuration Manager (MECM), previously known as System Center Configuration Manager ... to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements. + Troubleshoot complex issues and conclude fix… more
- Truist (Richmond, VA)
- …of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time ... match them. 6. Utilize ITIL framework expertise to establish and enhance Incident and Problem Management processes. 7. Establish key performance indicators (KPIs)… more
- Public Consulting Group (Richmond, VA)
- …guardrails and peer-reviewed scripts. + Participate in on-call rotation and major incident bridges. **Required Qualifications** + 3-5 years administering ... Support DNS, SSL, Backup and Recovery and SFTP services. Execute incident response, change management, and service reliability engineering for core Microsoft… more
- Leidos (Arlington, VA)
- …(JBAB), and other locations, leased spaces, and alternate sites. The major support areas required are: IT Operations and Maintenance; Plans, Projects, ... resolve, and close user ticket(s)/work order(s). Work with HQ software license manager to prevent unlicensed software on the network. **** **Basic… more
- GovCIO (Alexandria, VA)
- …assessments for new and existing infrastructure. + Establish and maintain security incident response, detection, and recovery capabilities; lead major security ... documentation, runbooks, playbooks, and runbooks for security operations and incident handling. **Qualifications** Bachelor's with 12+ years (or commensurate… more
- Elevance Health (Ashburn, VA)
- …appropriate information security procedures, standards and technologies. + Maintains security incident response plans; represents major upgrades and business ... + Provide required information for audit and compliance. + Representing major upgrades and business system replacements to leadership and providing strategy… more
- PagerDuty (Richmond, VA)
- …integration into PagerDuty Operations Cloud. Your work will accelerate incident detection, triage, diagnosis, and remediation-plus enable proactive, planned ... of Product Management, set the strategic direction with your peers leading Incident Management and AIOps, and inspire a high-performing team to deliver breakthrough… more
- Deloitte (Mclean, VA)
- Hybrid Managed Services-Specialist Leader As Senior Manager for Hybrid Managed Services, you will lead an AIOps-driven operating model across Infrastructure Managed ... noise reduction across monitored environments. + Champion at least two major AIOps- or automation-led service enhancement initiatives per year, delivering… more