- KeyBank (Albany, NY)
- …calls and perform intermediate-level online inquiries. Meet established goals/standards for quality while responding to customer inquiries. Maintain a high level of ... enthusiasm and professionalism while demonstrating the Key Values. Assist in the development of process improvement ideas that will enhance the client experience and… more
- Oracle (Albany, NY)
- …responsible AI practices across the AI Agents portfolio [BW1] . + **Product Development and Delivery:** + Own the product roadmap for AI Agents, prioritizing ... compliance standards. + **AI and Automation Leadership:** + Drive the development of AI-powered service automation, including conversational AI, agent assist tools,… more
- Cayuse Holdings (Albany, NY)
- …solutions that meet customer needs, promoting teamwork, and prioritizing quality and inclusivity in deliverables. **Responsibilities** **Key Responsibilities** + ... support technician workloads to ensure timely issue resolution and service quality . + Diagnoses, identifies, isolates, and analyzes problems utilizing historical… more
- NTT America, Inc. (Albany, NY)
- …Cloud workshops, solution designs, and architecture. + Provide direction to development teams for custom solution realization and implementation; and participate, as ... as liaison between the client, technical and design teams + Provide analytical expertise in identifying, evaluating, and documenting system requirements + Ensure … more
- Mizuho Corporate Bank (New York, NY)
- …and Treasury functions. The team is responsible for: + Solution architecting + Development and support + Technical documentation + Coordinating with the Finance and ... a strong background in analyzing the business requirements, partner with development team for technical solutions using various technologies and support end-to-end… more
- City National Bank (New York, NY)
- …SYNERGIES* WHAT IS THE OPPORTUNITY? Provides day-to-day servicing for Relationship Manager /Banking Advisor clients, and relieves the Relationship Manager /Bank ... etc.). Provides clients with accurate, timely and extensive information to ensure quality service and client retention. Oversees the risk associated with the… more
- Wolters Kluwer (New York, NY)
- …a dotted line reporting relationship to the Executive VP and General Manager of the Compliance Solutions business unit (Compliance Solutions). The Legal Director ... FCC will serve as the primary legal support to the Executive VP and General Manager of Compliance Solutions and will be a member of the Executive team for Compliance… more
- PSEG Long Island (Bethpage, NY)
- …position. **Job Summary** This position is a direct report to the Group Product Manager and has sound knowledge of business processes in the specific area of ... and close any backlogs. + Governance and Controls Assurance: + Lead the development and maintenance of IT controls aligned with frameworks (NIST, NERC, ISO, SOX… more
- Synchrony (New York, NY)
- …and automotive lending portfolios. This executive will ensure the platform's credit quality aligns with corporate risk appetite while supporting growth ambitions and ... Oversee and lead all credit related activities that support both the business development team and pricing team for all potential prospect clients and existing… more
- MetLife (New York, NY)
- …week The Opportunity This is a unique opportunity to lead the development and execution of MetLife's enterprise-wide Physical Emergency Response program. The ... Director of Emergency Response is responsible for the development , implementation, and oversight of comprehensive emergency preparedness and response programs across… more