- University of Rochester (Rochester, NY)
- …adversely affect patient care and/or customer service or requesting a supervisor or manager . + Works with other departments for the resolution of complaint and ... to ensure employees meet metrics and expectations. + Analyzes GNAV's real-time call analytics to ensure service levels are met, assess trends, and makes necessary… more
- SAIC (Westbury, NY)
- …for problems or unique situations to supervisor + Assist Hiring Manager in preparing interview packages and correspondence for instructional candidates. This ... engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000… more
- University of Rochester (Rochester, NY)
- …(FP&A) studies as requested. Responsibilities: Under the direction of the Cost Manager meets with Department Heads, Chairs and the Directors Office defining and ... serves as backup for the Decision Support/BI Team on Business Intelligence Analytics projects. Qualifications: Bachelor's degree with major course work in Finance or… more
- Marex (New York, NY)
- …order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics . The Marex Ops team is responsible for supporting full life cycle ... large portion of the daily functions have been outsourced to the Broadridge Manager Products Team, Marex is ultimately accountable for all output, and thus… more
- Publicis Groupe (New York, NY)
- …strategic nuances for each brand/product line and direct creative, tech and analytics teams will play a central role in client success. **Responsibilities** + ... to identify new program optimization and testing opportunities. + Collaborate with manager in the development of incremental growth opportunities. + Develop program… more
- University of Rochester (Brighton, NY)
- …FUNCTIONS** + Monitors the overall portfolio by providing meaningful information, analytics and recommendations to identify and improve portfolio performance and ... resources. + Maintains hiring, termination, promotion, performance and reward authority with manager review and approval. + Responsible for one or more elements of… more
- City of New York (New York, NY)
- …ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES, ADMINSTRATVE STAFF ANALYST, OR ADMINSTRATIVE MANAGER ARE ALSO ENCOURAGED TO APPLY. The Administration for Children's ... of contracts, budgets, and relationships with model providers, utilizing data analytics and qualitative research to inform programmatic enhancements. Innovation &… more
- Capgemini (New York, NY)
- …Drive innovation in CRM and contact center technologies, including AI/ML, voice analytics , and automation. * Evaluate emerging CRM platforms, conduct POCs, and ... cloud-native architectures. * Experience with enterprise CMS/DXP platforms (Adobe Experience Manager , Sitecore, Contentful, etc.). * Solid grasp of API management,… more
- HSBC (New York, NY)
- …- Facilitating responsible development, understanding and use of models and analytics , as well as providing subject matter expertise, advice, guidance, and ... Support your team in accordance with the direction set by your functional manager , including the day-to-day management of your direct team members. + Drive positive… more
- Broadridge Financial Solutions (Edgewood, NY)
- …the shareholder through multiple mediums including the call center, relationship manager requests received through the issuer, or direct shareholder correspondence ... and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we… more