- DoorDash (New York, NY)
- …outstanding customer experience as reliably as possible. About the Role The Senior Manager role will lead the Consumer Experience team focused on teammate support ... detail and translate them into actionable plans to hit business OKRs. Our best Strategy & Operations Senior Managers...Experience + Produce, dig into, and use data and insights independently to identify opportunities to optimize Consumer support… more
- NBC Universal (New York, NY)
- …deliver improved customer experiences and commerce outcomes. + Use data insights and stakeholder intelligence to drive prioritization, hypotheses, and product plans. ... of the organization. Be an expert in your product's insights and KPIs. + Collaborate with other product leads,...Engineers to translate requirements into a viable technical and business architecture + Plan and build scalable and extensible… more
- IBM (Poughkeepsie, NY)
- …of performance management (SLAs and KPIs), contract language and data and business insights . * Advises other professionals and has professional knowledge ... team in delivering solutions to the site occupants using the appropriate business measurements; apply techniques for planning, tracking, change control, and risk… more
- JPMorgan Chase (New York, NY)
- …and Compliance to deliver solutions in an increasingly dynamic industry. + Translate business needs into clear requirements for technology delivery . + Integrate ... developing digital products that enable our analysts to develop and publish insights for Institutional Investors who access and engage with our award-winning… more
- Amazon (New York, NY)
- …proposition. Leading sophisticated discussions with VP+ executives, you'll uncover business challenges, align solutions with merchant needs, and demonstrate clear ... requirements, and market needs to drive program evolution. Your strategic insights will help shape our merchant engagement approach through recommendations for… more
- American Express (NY)
- …and American Express. B2B is a critical priority for the Global Merchant Services business , and American Express, and this role offers a prime opportunity to be part ... $8M to ~$250M. The Merchant accounts must be prioritized and organized both for business expansion and customer satisfaction. Our mission is to be warmly welcomed by… more
- Mobile Health (Queens, NY)
- …New York and may require additional travel, as needed. Overview The Senior Manager of Customer Success Management serves as a key strategic and operational leader, ... for Mobile Health. This role will ensure seamless execution, alignment with business goals, and stakeholder satisfaction with a focus on managing key relationships… more
- Ford Motor Company (Albany, NY)
- …changing tens of millions of customers lives through commerce. The Product Manager will be responsible for defining strategy, managing a portfolio of products ... enhancing/creating new customer experiences to drive meaningful improvement in business performance, analyzing data, and coordinating a team of engineers,… more
- S&P Global (New York, NY)
- …the Role:** **Grade Level (for internal use):** 10 **About the role:** Internal Communications Manager , S&P Dow Jones Indices **The Team:** You will be a part of a ... align with S&P DJI's internal messaging and tone, including business and cultural priorities, and ensure they are consistent...in mind. Join us and help create the critical insights that truly make a difference. **Our Values:** **Integrity,… more
- Dow Jones (New York, NY)
- …Our Organization:** Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across ... by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires,… more