- Mass Markets (Wichita, KS)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience ... We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO...the below qualities: + Bachelor's degree in Business, Quality Management , or a related field (preferred). + 3+ years… more
- Terracon (Wichita, KS)
- …key department metrics of revenue growth, staff chargeability, project billing and collections , and project profitability. + Develop understanding and be aware of ... could go wrong on a project and how to protect the Company. Be familiar with company risk policies....members on using Terracon systems, technical issues and project management . + Perform quality control review of proposals and… more
- Mass Markets (KS)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience ... The ideal candidate will have a strong background inBPO operations management , excellent leadership abilities, and a passion for delivering exceptional customer… more
- Mass Markets (KS)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience ... + Disability Insurance:Short-term disability coverage is available to help protect you during unexpected challenges. + Life Insurance:Access life insurance… more
- Aaron's Inc (Topeka, KS)
- …Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ... lease agreement renewal payments + Assist the Customer Account Manager in setting and achieving daily, weekly and monthly...with merchandise returns and guest deliveries as directed by management + Clean and certify merchandise in the Quality… more
- Intermountain Health (Topeka, KS)
- …support (eg, electronic health records, registration, scheduling, billing and collections , lab and pathology, radiology, picture archiving and communications (PACS), ... resource planning, workforce scheduling, time and attendance, customer relationship management ) The Principal analyst is responsible for providing overseeing… more
- Mass Markets (Wichita, KS)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience ... guiding your team's performance and ensuring their success. This is a management -level position, ideal for candidates with prior experience in supervision or… more
- Mass Markets (Wichita, KS)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience ... leadership role, you'll guide your team to success through coaching, performance management , and operational excellence. This is a management -level position… more
- Mass Markets (Wichita, KS)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience ... and sales performance. You'll also work closely with the Call Center Operations Manager to ensure alignment with company policies and goals. Key Responsibilities: +… more
- Mass Markets (Wichita, KS)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience ... with operations teams + Collaborate with remote HR teams and the HR Manager to address HR-related matters and initiatives + Align HR strategies with business… more