• Call Center Supervisor

    Mass Markets (Wichita, KS)
    …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience ... leadership role, you'll guide your team to success through coaching, performance management , and operational excellence. This is a management -level position… more
    Mass Markets (10/10/25)
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  • Sales Supervisor I

    Mass Markets (Wichita, KS)
    …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience ... and sales performance. You'll also work closely with the Call Center Operations Manager to ensure alignment with company policies and goals. Key Responsibilities: +… more
    Mass Markets (10/10/25)
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  • Customer Service Supervisor I

    Mass Markets (Wichita, KS)
    …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience ... team of inbound customer service agents, providing coaching, support, and performance management to ensure team success and client satisfaction. This is a full-time,… more
    Mass Markets (10/10/25)
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  • Talent Acquisition Specialist I

    Mass Markets (Wichita, KS)
    …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience ... and attending job fairs. + Collaborate with Talent Acquisition Manager with ideas for new advertising channels, drive employee...willingness to adhere to process guidelines + Exceptional time management skills + Solid sense of ownership + Advanced… more
    Mass Markets (11/15/25)
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  • Human Resources Business Partner III

    Mass Markets (Wichita, KS)
    …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience ... with operations teams + Collaborate with remote HR teams and the HR Manager to address HR-related matters and initiatives + Align HR strategies with business… more
    Mass Markets (10/09/25)
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  • Customer Service Representative (Nights)

    Mass Markets (Wichita, KS)
    …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience ... and maintain confidentiality + Escalate complex cases to the appropriate team or manager + Stay updated on products and processes by attending ongoing training +… more
    Mass Markets (10/13/25)
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  • Customer Service Agent (Mid-Shift)

    Mass Markets (Wichita, KS)
    …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience ... and care. + Escalate unresolved issues to the appropriate team or manager . + Stay current by attending training sessions and reviewing updated materials.… more
    Mass Markets (10/13/25)
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