- Hilton (Sacramento, CA)
- …same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \( Contact Center ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence ...+ Represent HRCC as the subject matter expert and contact for partnerships and internal corporate customer … more
- ServiceNow, Inc. (Santa Clara, CA)
- …as we pursue our purpose to make the world work better for everyone. **The Customer Advocacy Excellence Manager ** will partner closely with the Director of ... to operationalize and execute the strategy for a newly established advocacy excellence function, while also performing core Customer Advocate responsibilities.… more
- Otsuka America Pharmaceutical Inc. (Sacramento, CA)
- The Senior Manager , Centers of Excellence (CoEs) is responsible for establishing, leading, and optimizing one or more prioritized CoEs within the Global Quality ... performance metrics and dashboards to support continuous improvement and operational excellence . The ideal candidate will have strong global collaboration skills and… more
- Abbott (Alameda, CA)
- …diversity, working mothers, female executives, and scientists. **THE OPPORTUNITY** This ** Manager , Global Service Excellence Operations** position works out of ... our **Alameda, CA** office. As the **Global Customer Service Operations Manager ** , you will...delivery across regions. You'll be responsible for driving operational excellence , enhancing service quality, fostering a culture of continuous… more
- Liberty Utilities (South Lake Tahoe, CA)
- Manager , Vendor & Workforce Management (Utility Contact Center)) LU Service Corp. Joplin, MO, US, 64804Joplin, MO, US, 64801Massena, NY, US, 13662Fall River, MA, ... environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and… more
- Liberty Utilities (Taft, CA)
- … Customer with process design and workshops to jointly improve Liberty's Customer Excellence . + Jointly develop long-term plans for business transformation, ... Manager , Voice of the Customer Insights...initiatives, results, and recommendations. + Identify opportunities to improve Customer Excellence , implement industry best practices, and… more
- Amazon (San Francisco, CA)
- …customers achieve new possibilities leveraging AWS. As an Amazon Web Services (AWS) Sr. Customer Solutions Manager you will be responsible for helping guide AWS ... lead virtual teams. Your enterprise cloud experience and operational excellence will influence the team's decisions, provide insight, and...leveraging AWS. As an Amazon Web Services (AWS) Sr. Customer Solutions Manager you will be responsible… more
- Coinbase (Sacramento, CA)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, ... teams to leverage LLMs, workflow automation, and predictive systems that enhance customer interactions. * Drive operational excellence through effective incident… more
- NTT America, Inc. (Sacramento, CA)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual contributor responsible for ... supporting the success of important customer accounts, with a focus on operational ...for assigned accounts, serving as a key point of contact and collaborating with internal teams to ensure high-quality… more
- Renaissance (Sacramento, CA)
- …ensuring compliance with regulatory requirements, operational excellence , and sustained customer trust. The Senior Program Manager serves as a trusted ... our actions, and grow and evolve. **Job Description** The Customer Success Manager Senior is a strategic...Mentor and provide functional leadership to program managers and customer success professionals, setting standards for excellence … more