- Hilton (Addison, TX)
- …same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \( Contact Center ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence ...+ Represent HRCC as the subject matter expert and contact for partnerships and internal corporate customer … more
- Otsuka America Pharmaceutical Inc. (Austin, TX)
- The Senior Manager , Centers of Excellence (CoEs) is responsible for establishing, leading, and optimizing one or more prioritized CoEs within the Global Quality ... performance metrics and dashboards to support continuous improvement and operational excellence . The ideal candidate will have strong global collaboration skills and… more
- RWE Clean Energy (Austin, TX)
- …& Environment **Remuneration:** Exempt RWECE seeks a highly skilled and motivated **Senior Manager , HSSE Excellence ** , with a focus on investigations, program ... of effective learning programs that foster a culture of HSSE excellence , thereby enhancing the organization's capabilities through the development, facilitation, and… more
- Amazon (Austin, TX)
- …Maintenance Engineering team is seeking for an ELM (Early Life-cyle Manager ) specialised in strengthening our Base Building Qualification processes! Amazon's mission ... is to be Earth's most customer -centric company with a unique culture built on pioneering...unknown and new frontiers. The Base Building ELM Project Manager supports the construction phases, building equipment installation, working… more
- Mass Markets (Killeen, TX)
- …have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT ... globally expanding, industry-leading organization. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our… more
- Liberty Utilities (Tyler, TX)
- Manager , Vendor & Workforce Management (Utility Contact Center)) LU Service Corp. Joplin, MO, US, 64804Joplin, MO, US, 64801Massena, NY, US, 13662Fall River, MA, ... environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and… more
- Public Storage (Plano, TX)
- …the New York Stock Exchange. **Job Description** We are seeking a seasoned Sr. Manager of Contact Center Technical Solutions to support the strategic roadmap and ... hands-on implementation of advanced contact center technologies, with a strong focus on GenAI-enabled...role is pivotal in driving innovation, scalability, and operational excellence across voice, chat, IVR, WFM, analytics, CRM, and… more
- Liberty Utilities (Hawkins, TX)
- … Customer with process design and workshops to jointly improve Liberty's Customer Excellence . + Jointly develop long-term plans for business transformation, ... Manager , Voice of the Customer Insights...initiatives, results, and recommendations. + Identify opportunities to improve Customer Excellence , implement industry best practices, and… more
- Teleperformance USA (TX)
- …least 18 years old** + **Bachelor's degree or significant equivalent experience as an Account Manager in the contact center industry** + **2 to 4 years of ... **Identify** **potential application and process improvements** + **Provide excellent customer service to internal and external clients** + **Prepare...experience as an account manager , account coordinator or project manager preferably… more
- American Airlines (Dallas, TX)
- …of the Contact Center - Reporting and Analytics Team within the Customer Operations and Excellence organization. + Responsible for ensuring that leaders, ... responsible for reporting and analytics over a range of Contact Centers - Reservations, Customer Relations, Central Baggage, Social Media, System Support, Day of… more