- Amazon (Detroit, MI)
- …responsible for services that can be deployed globally, delivering an exceptional customer experience , provide thought leadership in a fast-paced development ... drive and power the Amazon website and the consumer experience . Millions of customer page views and...and Data Kernel, within eCF, enables business analytics and insights , providing data and data curation capabilities to thousands… more
- Trinity Health (Livonia, MI)
- …or an equivalent combination of education and experience . Five+ years of experience in customer service, phone support, HR or contact center case management, ... the daily operations of the contact center and case management experience , ensuring the seamless delivery of high-quality service-oriented support to colleagues… more
- Walmart (Southgate, MI)
- …Models enforces and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure Customer needs complaints ... and procedures for advising on verifying and dispensing products and Customer insurance and licensure issues Documents information on changes in pharmaceutical… more
- SpartanNash (Cascade, MI)
- At SpartanNash, we deliver the ingredients for a better life through customer -focused innovation. We do this for our supply chain customers and US military ... plays an integral role in SpartanNash's **People First** culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our… more
- SpartanNash (Holland, MI)
- …Experience Guidelines + May be assigned tasks in other departments based on customer experience need + Additional responsibilities may be assigned as needed ... At SpartanNash, we deliver the ingredients for a better life through customer -focused innovation. We do this for our supply chain customers and US military… more
- Nutanix (Lansing, MI)
- …building and delivering scalable enablement programs? If so, join our team as a Senior Customer Experience Program Manager to manage and drive the success of ... processes, systems, and tools to support the Customer Experience team. + Data & Insights : Design, develop, maintain and evolve metrics, dashboards, KPIs, and… more
- SpartanNash (Wyoming, MI)
- …Experience Guidelines + May be assigned tasks in other departments based on customer experience need + Additional responsibilities may be assigned as needed ... role in SpartanNash's **People First** culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the...and direct all front-end activities in absence of the Customer Service Manager and operations to ensure… more
- Bayer (Detroit, MI)
- …region TLs. Attend & actively participate in select ad boards. Share back customer /institution specific insights to local team; + Collaborate with local teams ... is to engage and develop Thought Leaders (TLs), generate insights relevant to strategic decision-making, execute regional meetings, and...the pharma/biotech industry with at lease 2 years of customer facing; + 2 years' experience working… more
- Novo Nordisk (Grand Rapids, MI)
- …to exceed goals + Collaborates at a high level by sharing key customer insights /trends with colleagues and stakeholders + Leads team/partner initiatives to ... Specialty Field Sales Representative reports to the District Business Manager of the specific sales territory. The Specialty Field...influence across total geography + Identifies and leverages key customer insights to remain ahead of market… more
- Concentrix (Lansing, MI)
- …market leading technology and insights to modernize and simplify the customer experience . Within our professional services team, you will deliver strategic ... Proficiency in using tools such as DataDog, Splunk, App Insights , New Relic, etc. + Proven experience ...position is June 11, 2025. At Concentrix, we provide customer experience solutions that may involve handling… more
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