- Nestle (Bohemia, NY)
- …of health and nutrition for patients and consumers. **POSITION OVERVIEW:** The Customer Development Manager is responsible for the functional management, ... Manager level with preferred VP connection. + Sales experience in the Grocery, Drug and/or Mass retail channel(s)...Vitamins and Nutritional supplements is highly preferred. + Prior experience using syndicated data to determine customer … more
- HSBC (Buffalo, NY)
- …strategies should help to optimize value to the business and improve customer experience . Additionally, this role provides leadership and support deploying ... we all share. The individual filling this role (Sr Manager /Director, Customer Analytics) will be responsible for...+ Minimum of ten years proven and progressive analytic experience or equivalent, preferred in Customer , Product,… more
- Guardian Life (New York, NY)
- …data migration, customer segmentation, and reporting, ensuring we leverage customer insights to optimize engagement, prospect and retention strategies.** ... **Position Summary** We're seeking a results-driven Email Marketing **&** Automation Manager with deep expertise in Salesforce Marketing Cloud (SFMC) to own the… more
- Rocket Software (Albany, NY)
- …everything we do, and we wake up every day aspiring to deliver a differentiated customer experience unmatched by anyone in the software business and driven by ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead...our CS organization as we strive to create positive customer outcomes and experience . It also provides… more
- Amazon (New York, NY)
- …success in driving growth for your Customers and (2) evaluate the quality of the end- Customer experience . Use these metrics to guide your work and uncover hidden ... long-term strategic impacts on customers and businesses? As a Manager , Customer Success Management on the Household...the businesses of Amazon's top vendor partners while improving end- customer and vendor experience . You will guide… more
- Nestle (New York, NY)
- …processes and procedures to support the innovation pipeline and uphold the end-to-end customer experience journey. * Create a framework to share wins, learnings ... development and growth. Join us! **Job Description:** The Digital Engagement Innovation Manager ( Customer Contact/Call Center) will support the Senior Manager… more
- FranklinCovey (Albany, NY)
- …post-secondary schools and institutions. To learn more, visit franklincovey.com . **Title:** Manager of Revenue Operations & Strategy - Customer Growth **Payroll ... is seeking a manager of revenue operations and strategy for our customer growth and expansion business. This role will partner and support our Director of… more
- Cisco (New York, NY)
- …York. Meet the Team You will work closely with a diverse range of Customer Experience (CX) resources, including Customer Success Specialists (CSS), Renewals ... exceptional value to our customers. Your Impact As a Customer Success Manager , you play a crucial...needs are met and that they receive a high-quality customer experience . * Build and implement Technical… more
- Amazon (New York, NY)
- …members of the rapidly growing Customer Success COE. As the Partner Customer Success Development Manager , you will lead on content creation, including ... Build mechanisms to capture feedback and act on partner insights that inform strategy evolution - Prepare for and...- MBA or advanced degree - Understanding of enterprise customer success delivery models - Experience building… more
- CVS Health (Albany, NY)
- …in pharmaceutical analytics, pharma market access, data product management, or healthcare insights * Experience in customer -facing roles or external ... access, commercial analytics, and data-driven engagement models. *Proven success translating customer and market insights into product strategies and… more