- UL, LLC (Austin, TX)
- …work efforts, mentor team members, and provide guidance to foster success and growth Customer Experience : + Champion innovative and competitive customer ... by introducing fresh ideas and technologies that elevate the customer experience and position the team as...robust solutions + Collaborate with business leaders to gain insights into upcoming needs and provide visibility into both… more
- JPMorgan Chase (Plano, TX)
- Elevate the customer journey by translating product insights into lasting relationships and harness your expertise in proactive collaborations, onboarding, and ... new ideas to drive adoption and productivity. As a Customer Success Manager in AI for Tech...**Required qualifications, capabilities, and skills** + 5+ years of experience or equivalent expertise in customer success… more
- Siemens (Austin, TX)
- …improvements to internal tools and processes that enhance program delivery and customer experience .Help develop and refine client onboarding and success ... industry. We are seeking a Digital Media & Ecommerce Customer Success Manager who will serve as...to support client goals, resolve issues, and proactively surface insights . This is an individual contributor role ideal for… more
- Wolters Kluwer (Houston, TX)
- …Specialist (** **Project Manager ** ), you will build upon your initial customer service experience to manage more integrated aspects of the customer ... ** Customer Success Specialist (** **Project Manager **...together in the closest office within 50 miles to experience the value of connecting with colleagues. You will… more
- Palo Alto Networks (Plano, TX)
- …proactively manage escalations at the case and account levels using AI-driven insights and prediction models **Your Experience :** Leadership and Management: + ... and mentorship to help team members exceed expectations Technical Oversight and Customer Engagement: + Support engineers in solving complex customer issues,… more
- Amazon (Austin, TX)
- …success in driving growth for your Customers and (2) evaluate the quality of the end- Customer experience . Use these metrics to guide your work and uncover hidden ... long-term strategic impacts on customers and businesses? As a Manager , Customer Success Management on the Household...the businesses of Amazon's top vendor partners while improving end- customer and vendor experience . You will guide… more
- Acxiom (Austin, TX)
- The Expert Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder ... engagement within consulting engagements. The Customer Success Manager supports client Value Realization...templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in… more
- Resideo (Irving, TX)
- …of our digital marketing strategies. We're looking for a strategic and performance-driven Customer Engagement Manager to lead and evolve our digital engagement ... building and optimizing email campaigns that drive measurable business results. + Demonstrated experience managing A/B testing and deriving insights from data to… more
- Keurig Dr Pepper (Frisco, TX)
- …customer satisfaction, and recurring issues to improve internal processes and enhance the customer experience . + Serve as a liaison between the call center ... **Job Overview:** Seeking a skilled and experienced Escalation Manager to oversee customer complaint handling...on performance and eligibility **Requirements:** + 5+ years of experience in customer service or contact center… more
- AireSpring (Dallas, TX)
- …by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has ... Telecom Deal" and "Top Channel Program". Job Summary: The Customer Success Service Manager is responsible for...with Sales, Product, and Support teams to ensure seamless customer experience . Key Responsibilities: + Client Relationship… more