- Chewy (Bellevue, WA)
- …understand and influence business actions to drive favorable financial performance and exceptional customer experience for our pet parents. In this role, the ... with respect to financial performance, product assortment, site placement, and customer experience measures, partnering with senior cross-functional partners to… more
- Amazon (Seattle, WA)
- …page. Including content strategy and performance measurement. Develop experiments based on customer insights that drive participation growth and value from the ... reduce re-occurring PXT cases. - Develop experiments based on customer insights that drive participation growth and...Perform quality checks of content to ensure the end customer experience is ideal. - Regularly manage… more
- Amazon (Seattle, WA)
- …several cross-functional teams (Amazon Business, Marketing, Catalog, Tech etc.) to improve the customer experience for both B2B and B2C customers looking to ... portfolio identifying selection gaps, key brands to onboard and customer experience to offer. The VM is...our customer . They will leverage industry reports, customer trends and key metrics to develop insights… more
- Concentrix (Bellevue, WA)
- …market leading technology and insights to modernize and simplify the customer experience . Within our professional services team, you will deliver strategic ... Job Title: Senior Project Manager Job Description We're Concentrix. The intelligent transformation...Telecom Industry is a plus. At Concentrix, we provide customer experience solutions that may involve handling… more
- Amazon (Seattle, WA)
- …and lead negotiations on Amazon's behalf. They will leverage key metrics to develop customer insights to drive innovation, and will leverage these insights ... Description Amazon Pets is looking for an entrepreneurial Vendor Manager who will play a critical role managing vendors...initiatives * Drive broad adoption and provide an unparalleled customer experience * Devise clear frameworks for… more
- Amazon (Seattle, WA)
- …sellers transact? What kinds of processes and systems would you build to maximize customer satisfaction? If this sounds interesting, then you may be a great fit for ... Program Management team. We are seeking a talented Program Manager who can provide leadership to cross-functional teams and...and Analytics to manage and improve our self-service contact experience . You will define the overall strategy for the… more
- Walgreens (Bellevue, WA)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... timely manner and answers questions to ensure a positive customer experience . Models and shares customer...solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights ,… more
- Amazon (Seattle, WA)
- …infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own ... them to completion. The Sr. Technical Product Manager (Sr. PM-T) creates and drives the newest generations...and external Amazon customers and support teams to gain insights and capture critical electrical and power needs for… more
- Amazon (Bellevue, WA)
- …Team is looking for a strategic and customer -obsessed Senior Program Manager to lead our delivery experience strategy through high-volume events (HVEs) ... experience , is deeply analytical, and excels at balancing customer experience with operational constraints. You should...with the ability to translate complex analyses into actionable insights . You are a clear communicator (both written and… more
- Amazon (Bellevue, WA)
- …the right business outcomes. In this role, you will own strategic roadmap to improve customer experience and supply chain scale, as well as day to day business ... customers' orders. Done correctly, this role will improve our customer experience by increasing the confidence and...Experience in influencing senior leadership through data driven insights - Experience working across functional teams… more
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