- REI (Seattle, WA)
- …success by leading the vision, strategy, and prioritization of the omni-channel customer experience (CX.) This includes journey design and management, service ... provides thought leadership on CX best-practices, leveraging member and customer insights , data and understanding of REI's...to deliver an integrated and cohesive end-to-end member and customer experience . + Establish member and … more
- Amazon (Seattle, WA)
- …our analysis and our insights , we inform business decisions that directly impact customer experience as customers of new GenAI and LLM technologies. If you ... Description We are searching for a talented Principal Product Manager - Technical (PM-T) to join our team, building...mission is to deeply understand our customer 's experience , challenge the status quo, and provide insights… more
- Qualtrics (Seattle, WA)
- …5,000 people across the globe who think that's work worth doing. **Principal Product Marketing Manager , Customer Experience ** **Why We Have This Role** AI is ... revolutionizing the landscape of Customer Experience , and Qualtrics is evolving to...management to influence the product roadmap based on market insights and customer feedback. + Create compelling… more
- Amazon (Seattle, WA)
- …team creates impacful, customer -focused search solutions and technologies. The Search Customer Experience team is responsible for the customer -facing ... customers discover the right products. We run usability studies and obsessively read customer feedback to improve our search experience . Within Amazon broadly we… more
- Amazon (Seattle, WA)
- …trust throughout every stage of the shopping experience . We are looking for a Sr. Customer Research Manager to join our growing team! As the Sr. Customer ... and conduct quantitative and qualitative research studies to generate customer trust perception insights . Leveraging our research...that will inform business decisions aimed at improving the customer experience - Dive deep into both… more
- Amazon (Seattle, WA)
- …and devise recommendations that will inform business decisions aimed at improving the customer experience - Dive deep into both qualitative and quantitative data ... on Amazon. We conduct quantitative and qualitative research studies to generate customer trust perception insights . Leveraging our research findings, we partner… more
- Dodge Construction Network (Olympia, WA)
- …to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach and ... Customer Engagement Manager Location: Remote, United... insights to customers to improve retention and customer experience . This is a full-time position… more
- American Express (Olympia, WA)
- …to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, ... Business and Middle Market Card Members. As a Senior Manager on the Digital Customer Growth Team...translate into effective marketing campaigns + Leverage data and customer insights to drive channel effectiveness and… more
- Amazon (Seattle, WA)
- … insights and recommendations for stakeholder teams * End-to-end experience with all aspects of research (study design, recruiting, moderation, analysis, ... Description Customer Trust External Relations (CTXR) ensures global thought-leaders,...a moderator in a business-to-business (B2B) environment - * Experience developing insights via secondary/desk research of… more
- Lincoln Financial (Olympia, WA)
- …to meet revenue and expense objectives + Advocates for focus on the customer experience to enable the business to meaningfully differentiate from competitors ... 74361 **The Role at a Glance** As a **Product Manager ** on the Financial Wellness team, you would play...customer feedback, and continuously innovate and improve the customer experience **What we're looking for** _Must… more