- Cornerstone onDemand (Seattle, WA)
- The Customer Success Manager (CSM) is responsible for a portfolio of strategic accounts and leverages product expertise and a practitioner's lens to align ... consultants and technical resources as necessary. + Provide industry insights , guidance and recommendations to drive customer ...another applicable field. + Minimum of 3 years of experience in Customer Success within the Talent… more
- CVS Health (Olympia, WA)
- …in pharmaceutical analytics, pharma market access, data product management, or healthcare insights * Experience in customer -facing roles or external ... access, commercial analytics, and data-driven engagement models. *Proven success translating customer and market insights into product strategies and… more
- Amazon (Seattle, WA)
- …that have a proven impact on business (eg, financial savings, operational improvements, or customer benefits) experience - MBA, or CPA - Experience working ... do at Amazon is focused on being "Earth's Most Customer -Centric Company". At the core of this customer... Service Finance team is looking for a Finance Manager to join our growing business to partner with… more
- Amazon (Bellevue, WA)
- Description At Amazon delivering millions of packages each day and fulfilling customer orders from all over the world is what we do. Our Finance teams help drive the ... innovation, productivity, and cost-effective operations across the North America Customer Fulfillment (NACF) Organization. Our team is dedicated to working… more
- Amazon (Bellevue, WA)
- …- Captain team communications and oversee releases About the team The Amazon Delivery's Customer Experience team (ADX CX) team is a diverse group of designers ... team (ADX CX) is seeking a Senior Design Program Manager to architect the operational backbone that enables our...taking action, and learning from mistakes. We champion the customer voice (spoken and unspoken) through objective insights… more
- Amazon (Seattle, WA)
- …transform how Customers discover and buy high-quality pre-owned products by providing a Customer experience that combines the trust and convenience of buying New ... critical to success in the role. As a Renewed Customer Success Manager , you will be responsible...on the performance of portfolio businesses at EU-level, surfacing insights and using these to shape our global Account… more
- Qualtrics (Seattle, WA)
- …Contact center infra and solutions, and AI-driven speech insights + Experience building and scaling customer -facing analytics or AI-driven insights ... we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit,… more
- Amazon (Seattle, WA)
- Description Are you someone who cares about customer experience and wants to be involved in delivering innovative support experiences for customers of Amazon's ... AI/ML technologies to improve knowledge discoverability, accuracy, and personalization. - Gather insights from customer service teams to enhance the system. -… more
- Qualtrics (Seattle, WA)
- …the category based on market trends. + Influence Product Roadmap: Share market, customer , and competitive product research insights to help product teams ... Experience Design, Engineering) and GTM (Marketing, Sales, Services, Customer Success) organizations. **Our Team's Favorite Perks and Benefits** + Culture:… more
- Amazon (Seattle, WA)
- …pipelines by monitoring, tracking, and managing risk to ensure long term customer satisfaction. Summary of Responsibilities: Do you dig digital data and conduct ... related initiatives targeting new and emerging fraud threats to Amazon and resolve customer problems. You will leverage your analytical and data skills to deep dive… more