- Rocket Software (Springfield, IL)
- …software using SMP/E. + Applying maintenance and configuring product updates. + Experience using Omegamon Configuration Manager . + Defining and enabling ... years as a Systems Programmer or other similar position + 4+ years customer facing consulting experience + Development, application lifecycle or change… more
- CenterWell (Springfield, IL)
- …identify opportunities and implement program improvements to enhance our member and customer experience . + Partner with market, government affairs teams, sales ... help us put health first** The Lead - Medicaid Customer Success oversees strategy and operations for...an impact** **Required Qualifications** + 3 - 5 years' experience with PBM operations + 3 -… more
- Exelon (Oakbrook Terrace, IL)
- …Ability to create simple scripts **Preferred Qualifications** **PREFERRED QUALIFICATIONS** + Customer Care & Billing (CC&B) knowledge and experience + ... solutions under the guidance of a Sr. Engineer or Manager . Must have the aptitude to understand and support...ability to think and apply skillset beyond the day-to-day operations + Experience developing and implementing new… more
- Humana (Springfield, IL)
- …travel throughout Illinois as needed for role. + Bachelor's degree. + 5+ years of experience in call center operations or a related service operations ... first** Humana Gold Plus Integrated is seeking a Consumer Experience Lead who is dedicated full-time to member services...Medicaid Market. This Lead leverages the voice of the customer , root cause, telling the story, call listening, member… more
- Walgreens (Chicago, IL)
- …identifying ways to optimize pharmacy financials, inventory management and enhance customer experience **Job Responsibilities/Tasks** ** Customer ... timely manner and answers questions to ensure a positive customer experience . + Models and shares ...manager in analyzing performance data including pharmacy financial, customer service, and implementation of procedures for pharmacy asset… more
- Walgreens (Urbana, IL)
- …in identifying ways to optimize pharmacy financials, inventory management and enhance customer experience . **Job Responsibilities:** ** Customer Experience ... timely manner and answers questions to ensure a positive customer experience . + Models and shares ...requested by Store Manager , Healthcare Supervisor, District Manager or Pharmacy Manager . ** Operations **… more
- CVS Health (Wheaton, IL)
- …by Supervisor or Manager **Preferred** **Qualifications** **:** + 1-3 years previous experience as a Pharmacy Technician + Previous experience in a pharmacy, ... + Any additional tasks as directed by Supervisor or Manager **Preferred Qualifications:** + 1-3 years previous experience... experience as a Pharmacy Technician + Previous experience in a pharmacy, retail, medical, or customer… more
- WM (Galesburg, IL)
- …or potential safety hazards. + Communicates customer requests to Dispatch or Operations Manager . + Completely dumps all receptacles and leaves the ... Inspection Report). Immediately reports all unsafe situations or service-related issues to Operations Manager or Dispatch. + Attends and participates in all… more
- WM (Chester, IL)
- …on the route. + Communicates customer requests or issues to Dispatch or Operations Manager . + Completely dumps all containers and leaves the customer 's ... Schedule:** 1 st Shift Full-Time (10 to 12-hour days) ** Experience Level:** 1-3 years driving experience preferred...Immediately reports any unsafe situations or service calls to Operations Manager or Dispatch before attempting service.… more
- WM (East Peoria, IL)
- …on the route. + Communicates customer requests or issues to Dispatch or Operations Manager . + Completely dumps all containers and leaves the customer 's ... Immediately reports any unsafe situations or service calls to Operations Manager or Dispatch before attempting service....clean and free of debris. + Completes and submits customer tickets when excess yardage must be removed. +… more