- Coinbase (Austin, TX)
- …and alignment. Attendance is expected and fully supported. As part of the Customer Experience organization, the Vendor Strategy & Site Operations team is ... responsible for Customer Experience vendor strategy, third-party and captive...BPO RFPs, working with Legal and Procurement to drive partner selection, due diligence, and contract execution. * Build… more
- Datavant (Austin, TX)
- …and achieve this by having a unique combination of: technical expertise, domain experience , and product-oriented thinking. **About the Role** You will be the product ... partner for the Cloud Platform teams (Cloud Software, Cloud...Cloud Platform to understand our technology strategy + **Be customer centric** by obsessing about solving our developers' problems.… more
- Huntington National Bank (Addison, TX)
- … experience in the design and implementation of end user services, KPI, SLAs, customer experience indicators and continuous process improvement + 5+ years of ... their function + Responsible for managing delivery and vendor relationships with partner vendors contracted to complete tasks within their function + Experience… more
- Danaher Corporation (Houston, TX)
- …internal resources, when necessary, to achieve the highest level of customer satisfaction + Maintains regular communications with customers and prospective ... including scheduling sales calls and travel itinerary to address customer needs and execute sales strategies through timely follow...a relevant field. + At least 5 years of experience in molecular and/or laboratory pathology sales and or… more
- NTT DATA North America (Plano, TX)
- …operations, incident management, change management, and problem resolution across customer cloud environments. + Supervise deployment, maintenance, and optimization ... cause analyses for critical incidents and drive corrective/preventive actions. + Customer /Stakeholder Engagement + Act as escalation point for customers during… more
- Celestica (Houston, TX)
- …Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer -centric approach, we partner with leading companies in Aerospace and ... challenges and can succinctly explain how our product helps solve customer challenges. Through close collaborations with product owners, marketing content writers,… more
- NTT America, Inc. (Austin, TX)
- …as a whole. This is a seasoned people management role that ensures excellent customer service and experience , as well as sound operational practices. The NOC ... to ensure and enhance the NOC's capabilities. + Ensures customer service quality and experience are maintained...experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services… more
- Amazon (Austin, TX)
- …and maintain service/ product roadmaps aligned with business objectives and customer needs * Lead cross-functional teams through periods of transformation and ... - 10+ years of end to end product delivery experience - 10+ years of product or program management,...respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local… more
- Citigroup (Irving, TX)
- …of the design approaches and technologies utilized in your area. + Focus on the customer experience , the build and delivery processes and the problems to be ... considering all of the data including business goals, technical platform strategy, customer experience , maintainability. + Identify blocking issues and manage… more
- JPMorgan Chase (Plano, TX)
- …Bankers and Financial Advisors in delivering an exceptional end-to-end client lifecycle experience including account opening and Know Your Customer (KYC) initial ... with a focus on client onboarding, maintenance, and Anti-Money Laundering and Know Your Customer + Experience with or as a regulator, internal or external audit,… more