- Mastercard (Seattle, WA)
- … customer success strategies that align with the organization's goals Extensive experience in analyzing customer metrics and leveraging data to drive ... and governments realize their greatest potential._ **Title and Summary** Director, Customer Success - Mastercard Identity Overview Mastercard Identity is seeking an… more
- PagerDuty (Olympia, WA)
- …departments, such as sales, marketing, product, and engineering, to ensure a cohesive customer experience . Process Improvement / Managing Workload: + Establish a ... to the C-suite in Enterprise accounts with strong consultative skills. + Experience building plays and associated playbooks using Customer Success technologies… more
- Amazon (Seattle, WA)
- Description Are you someone who cares about customer experience and wants to be involved in delivering innovative support experiences for customers of Amazon's ... looking for you! We are seeking a Principal Product Manager Tech to join the Customer Engagement... customer effort by improving the discoverability of customer ingresses, creating a contact experience that… more
- Amazon (Seattle, WA)
- Description Amazon Multi-Channel Commerce Fulfillment (MCCF) is seeking a Technical Customer Solutions Manager to manage escalated support tickets, triage and ... products, ensuring seamless merchant experiences. We are looking for a customer -obsessed, proactive professional with proven experience in support engineering… more
- Savers | Value Village (Bellevue, WA)
- …departments, using basic problem-solving skills. This position reports to the Voice of Customer manager and has no direct reports. **Essential Job Functions:** ... **Description** **Job Title: Customer Service Specialist II** **Who we are:** As...We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement… more
- Amazon (Seattle, WA)
- …recommendation models and rule engines * Own key business metrics around customer trust, seller experience , and operational efficiency * Work backwards ... Amazon's Product Quality (PQ) team seeks a Sr. Product Manager Tech with proven ability to lead and influence...they expect from highly performant sellers and that they experience seamless remediation when there are any issues with… more
- Amazon (Seattle, WA)
- …something to watch. The Prime Video UX team is seeking a customer -obsessed Senior Interaction Designer. This role will be responsible for defining, articulating, ... and functions. You enjoy great design debates and thrive on iterating based on customer feedback. This role is for a hands-on leader who establishes a vision and… more
- Capgemini (Seattle, WA)
- …a relevant area; or without a degree, three additional years of relevant professional experience in Customer Data Platform solutions (13 years in total)** Strong ... and XDM Experience Events in AEP schemas** Experience migrating customer profiles from legacy systems...Cloud / Adobe Marketing Cloud such as Target, Audience Manager , Analytics, Campaign and AEM** Experience identifying… more
- Amazon (Tukwila, WA)
- …design, own, and lead successful large-scale, network-wide projects that improve frontline partner experience . Analyze and Interpret Data: Exercise analytical ... Description We are seeking a Sr. Manager , Employee Relations to support Amazon Logistics (AMZL)...and programs . Crisis Management: Work reactively on crisis-oriented partner issues under time limitations while exercising excellent judgment… more
- Acxiom (Olympia, WA)
- …and partner stakeholders to align digital initiatives with end customer business objectives, technology features and AI innovations + Co-develop digital ... and cross-functional leadership to drive innovation and deliver impactful customer solutions. **What You Will Do:** + Help Shape... with other tag management systems (eg, Google Tag Manager , Tealium). + Knowledge of other Adobe Experience… more