- Amazon (Seattle, WA)
- …You will drive program swim-lanes across teams and organizations to deliver customer experience improvements affecting all of amazon's B2C customers and ... Description Amazon's mission is to be 'Earth's most customer -centric company', and our award-winning Customer ...are looking for a talented and experienced Technical Program Manager who is excited to lead large cross-organizational projects… more
- Confluent (Olympia, WA)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... account and financial aspects of their business relationship with Confluent + Experience with the sales discovery process and customer service escalation… more
- Zurich NA (Olympia, WA)
- Customer Relationship & Distribution Manager (CRDM) 124656 We have an exciting opportunity for a Customer Relationship & Distribution Manager (CRDM) to ... and maintain relationships with multinational customers and employee benefits consultants to partner on global employee benefits solutions as offered by ZGEBS. This… more
- Amazon (Seattle, WA)
- …& Software Our goals include providing the best vendor experience , a rewarding Customer Success Manager experience , and ultimately to enhance the ... an immediate impact on customers and businesses? As a Customer Success Manager with BEATS-Amazon Vendor Services,...and plans across their businesses on Amazon.com and improving end- customer experience . You will provide data driven… more
- Amazon (Seattle, WA)
- …initiatives that span delivery, product, and GTM teams to improve overall customer experience * Influence product roadmaps based on insights from ... Description We're seeking aTechnical Program Manager to join our Amazon Web Services Generative...emerging Generative and Agentic AI technologies to radically change customer 's experience in seeding and scaling our… more
- Amazon (Seattle, WA)
- Description We're Amazon's Customer Engagement Technology Team, and our mission is to design Earth's best customer service, where every interaction is intuitive, ... on UX prototypes. Our work greatly impacts our customers' experience and is critical for Amazon. This role is...roadmaps and determining priorities for your team. You will partner closely with product and tech leaders, using quantitative… more
- Amazon (Seattle, WA)
- …that have a proven impact on business (eg, financial savings, operational improvements, or customer benefits) experience - MBA, or CPA - Knowledge of SQL/ETL - ... Description At Amazon, we're working to be the most customer -centric company on earth. To get there, we need...Service (CS) organization. We are looking for a Finance Manager to join the Global CS Finance Team for… more
- Amazon (Seattle, WA)
- Description Are you someone who cares about customer experience and wants to be involved in delivering innovative support experiences for customers of Amazon's ... Artificial Intelligence? Then we're looking for you! The Amazon Customer Service (CS) Knowledge team is seeking an experienced...to see the big picture, while navigating technology and partner development decisions and trade-offs - Experience … more
- Amazon (Seattle, WA)
- …They do this though scalable mechanisms, leveraging automation and AI, while protecting our customer 's data and privacy. The Senior Manager of this program will ... Description Amazon's Customer Service Identity and Access Management (IAM) teams...diverse cross functional team while working with and through partner teams to solve complex identity and authorization challenges… more
- Amazon (Seattle, WA)
- Description Amazon.com is broadly recognized as #1 in Customer Service in the US and abroad. At Amazon, we drive innovation and customer obsession into ... everything we do, and this is especially true in the Customer Engagement Technology (CET) department. CET owns the technology to support and enhance our Customer … more
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