- Lumeris (MA)
- …for proactive engagement and account growth . + Lead and grow the Customer Success Manager team, ensuring they have the tools, resources, and support ... + **First Client Leadership** : Serve as the lead Customer Success Manager for the first clients,...and engagement of _Tom_ services with customers. Use data-driven insights to optimize customer experience and outcomes.… more
- The Hertz Corporation (Boston, MA)
- …dependencies. + Strong analytical skills with the ability to use data and customer insights to drive decision-making. + Familiarity with design systems, ... mobile app - a $1B+ revenue-generating channel that is essential to our customer experience and business performance. This is a high-impact, strategic role that… more
- Walmart (Westminster, MA)
- …Identifies training and development needs and provides opportunities for learning and growth Teaches and upholds Supply Chain and company policies and procedures ... coaching and training of associates and leaders Investigates and resolves associate customer and supplier issues consulting others as appropriate Drives develops and… more
- Wolters Kluwer (Boston, MA)
- …dynamics, offering a chance to make a substantial impact on our growth . Responsibilities: + Develop and maintain strong relationships with key stakeholders and ... and internal teams to ensure seamless service delivery. + Regularly assess customer satisfaction and implement improvements. + Conduct in-depth analysis of client… more
- Deloitte (Boston, MA)
- …improve financial performance, accelerate new digital ventures, and fuel growth through innovation. AI & Engineering leverages cutting-edge engineering capabilities ... developing, and operating advanced Data and AI platforms, products, insights , and services. We help clients innovate, enhance, and...AI service to build a chatbot that can answer customer inquiries using a company's knowledge base + Knowledge… more
- Santander US (Boston, MA)
- …to lead our Customer Data Platform (CDP) as both a product manager and product owner. Reporting to the Director, Vice President of Marketing Technology & ... Sr. Associate, MarTech Product Owner - Customer Data Platform, Boston, MA Country: United States...to explore diverse career opportunities while nurturing your personal growth . We are committed to creating an environment where… more
- TD Bank (Marlborough, MA)
- …relationship management tools to understand and gather Customer information to allow for Customer insights to be built to yield a deeper Customer ... & tools, (2) providing consultative support, and (3) advocating for them with proactive insights & recommendations + Serves as a Customer advocate in providing … more
- Santander US (Boston, MA)
- … growth . **Lead Lifecycle Optimization:** + Design and execute customer -level strategies to optimize credit card performance through the full ... empowers you to explore diverse career opportunities while nurturing your personal growth . We are committed to creating an environment where continuous learning and… more
- TD Bank (Cambridge, MA)
- …to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague ... This role will drive, reinforce, and demonstrate meeting Operational, Customer and Sales objectives. In the absence of any...and Sales objectives. In the absence of any other manager , the Store Supervisor is expected to manage the… more
- Black & Veatch (Burlington, MA)
- …translate complex market insights into actionable strategies that drive brand growth , customer acquisition, and revenue performance. This role will serve on ... that align with Black & Veatch goals for business growth ._ This role requires a visionary thinker who can... goals into impactful marketing campaigns that grow its customer base. This senior, dual role on the marketing… more