- Siemens (Austin, TX)
- …in the electronics component industry. We are seeking a Digital Media & Ecommerce Customer Success Manager who will serve as the key post-sales contact for ... Software **Req ID:** 472131 Report To: Sr. Director of Customer Success & Operations I Department: Customer ...to support client goals, resolve issues, and proactively surface insights . This is an individual contributor role ideal for… more
- JPMorgan Chase (Plano, TX)
- Elevate the customer journey by translating product insights into lasting relationships and harness your expertise in proactive collaborations, onboarding, and ... new ideas to drive adoption and productivity. As a Customer Success Manager in AI for Tech...+ Conduct regular feedback sessions with engineers to gather insights and refine training content, improving alignment with their… more
- Wolters Kluwer (Houston, TX)
- ** Customer Success Specialist (** **Project Manager ** **) - Hybrid** **USA** **R0050288** **| FCC | CT Corporation System (DE)** **About the Role:** THIS ROLE IS ... A ** Customer Success Specialist (** **Project Manager ** )...Skills** **:** Use basic data to identify trends and insights . + **Problem Solving:** Intermediate problem-solving capabilities for resolving… more
- Palo Alto Networks (Plano, TX)
- …and mentorship to help team members exceed expectations Technical Oversight and Customer Engagement: + Support engineers in solving complex customer issues, ... Proactively engage in Quarterly Business Reviews (QBRs) with customers, providing insights on support best practices and participating in business development… more
- Keurig Dr Pepper (Frisco, TX)
- **Job Overview:** Seeking a skilled and experienced Escalation Manager to oversee customer complaint handling and escalation resolution within our call center ... issues, and ensuring service excellence across all touchpoints. The Escalation Manager will also directly supervise a Consumer Relations Coordinator, providing… more
- Amazon (Austin, TX)
- …teams to make long-term strategic impacts on customers and businesses? As a Manager , Customer Success Management on the Household Essentials team, you will ... Customer Success Managers as appropriate. * Use Customer feedback, market insights , and internal data...A day in the life * Participate in an Customer Success Manager interview loop and debrief… more
- AireSpring (Dallas, TX)
- …in Show," "Best Telecom Deal" and "Top Channel Program". Job Summary: The Customer Success Service Manager is responsible for ensuring client satisfaction, ... the main point of contact along with a Platinum Customer Success Manager for clients post-sale, working...ensure timely resolution. + Data & Reporting: + Analyze customer usage data to provide insights and… more
- Acxiom (Austin, TX)
- The Expert Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder ... engagement within consulting engagements. The Customer Success Manager supports client Value Realization...skills with the ability to translate data into actionable insights Preferred + Bachelor's Degree Desired + Understanding of… more
- Resideo (Irving, TX)
- …of our digital marketing strategies. We're looking for a strategic and performance-driven Customer Engagement Manager to lead and evolve our digital engagement ... and CTAs. + Monitor campaign KPIs and deliver actionable insights to continuously improve email performance, including engagement, deliverability, conversion… more
- Conagra (Austin, TX)
- …from a home office and can be based anywhere in the Houston metro area. As Customer Business Manager , reporting to a Sales Director, you will lead the planning ... working with decision makers, internal partners and using consumer insights and category management programs to guide customer...experience, including 1+ years in a broker or account manager role + Business analytics skills, including P&L and… more