- Amazon (Bellevue, WA)
- …fast-evolving environments, taking action, and learning from mistakes. We champion the customer voice (spoken and unspoken) through objective insights that ... efforts and share knowledge across an organization? Amazon Delivery's Customer Experiences team (ADX CX) is seeking a Senior...team (ADX CX) is seeking a Senior Design Program Manager to architect the operational backbone that enables our… more
- Amazon (Seattle, WA)
- …sellers transact? What kinds of processes and systems would you build to maximize customer satisfaction? If this sounds interesting, then you may be a great fit for ... and Program Management team. We are seeking a Program Manager who is passionate about process and systemic improvement...into Payment Risk business unit. The PM will leverage Customer data via Executive Escalations to help us understand… more
- Amazon (Seattle, WA)
- …models. 5. Guiding the team in leveraging state-of-the-art AI/ML techniques to extract insights from vast amounts of customer data. Additionally, you will mentor ... Description The Customer Behavior Analytics team designs innovative machine learning...Analytics team designs innovative machine learning solutions to enhance customer experiences and strengthen their relationship with Amazon. This… more
- Amazon (Seattle, WA)
- …AI/ML technologies to improve knowledge discoverability, accuracy, and personalization. - Gather insights from customer service teams to enhance the system. - ... Description Are you someone who cares about customer experience and wants to be involved in...Artificial Intelligence? Then we're looking for you! The Amazon Customer Service (CS) Knowledge team is seeking an experienced… more
- Datavant (Olympia, WA)
- …realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS business ... model and our focus on a "land and expand" strategy, Customer Success is absolutely vital to our long-term profitability. We will not be successful unless our… more
- Amazon (Redmond, WA)
- …help bring our products to the world. The Industrial Design Technical Program Manager will be the operational backbone of design and research teams, driving ... - Escalate issues, anticipate trade-offs, and balance business needs with customer experience constraints - Maximize business benefit while delivering exceptional… more
- Nordstrom (Seattle, WA)
- …and Credit finance team. This role will also support the development of Customer plans and Customer Health tracking . Key responsibilities include leading ... forecasting and planning, providing insights and recommendations to leadership, and sharpening the skills...Collaborate with cross-functional business and finance partners to develop customer plans inclusive of key c ustomer metrics (… more
- Microsoft Corporation (Redmond, WA)
- …deep technical engagements focused on business outcomes. Senior architects drive customer innovation - from problem exploration to technical proof of concepts- ... tailored single or multi-day engagements. The **Business Operations Program Manager ** Tools & Performance role in the WW Hub...& Performance** ,, from processes to tooling and execution insights for rhythm of Business meetings. This role is… more
- Amazon (Seattle, WA)
- …solutions. This role is pivotal in defining our go-to-market strategy, driving customer and market insights , identifying target segments, informing our product ... are looking for an experienced strategic and execution-driven Senior Manager to lead our product marketing efforts across our...responsible for merchant insights , market segmentation, product insights based on customer and 3rd party… more
- Microsoft Corporation (Redmond, WA)
- …ecommerce, data science, research, marketing or business-related roles + Experience distilling customer and business insights and recommending actions based on ... a wide array of Microsoft products. It is a customer centric organization dedicated to harnessing the power of...to harnessing the power of data to drive sales, insights and efficiency. As a global e-commerce leader, our… more