- Intuit (San Diego, CA)
- …a mandatory + Robust analytical and problem-solving skills with clear examples of using data actively for customer insights , measurement, ROI analysis and ... customer experiences + Consistently applies market research and Voice of the Customer insights to strategize and resolve barriers when defining target state … more
- Oracle (Sacramento, CA)
- …SOPs and business continuity testing plans + Ensuring key commercial terms of data center contracts are accurately captured and recorded + Oversee and maintain ... model and ensure adequate controls are implemented, including performing periodic data reconciliations against sources of truth + Forecasting upcoming lease… more
- Intuit (San Diego, CA)
- …customer response rates, and inform decision-making for optimizing future activities. Customer Insights : Conduct customer segmentation and lifecycle ... and build customer interest. Analytical Acumen: Strong ability to interpret customer data , campaign metrics, and subscription trends to improve marketing… more
- The Walt Disney Company (Santa Monica, CA)
- …you contribute to our magical experience?** We are looking for a proactive and data -driven Customer Experience Manager to lead and elevate the experience ... learnings into North America, capturing and escalating key BPO challenges. + Provide insights to local commercial teams to keep customer experience central to… more
- Genentech (South San Francisco, CA)
- … customer insights including customer journeys, personas, market/competitor insights and other data needed, collaborating closely with the Customer ... **The Position** **Senior Customer Marketing Manager , Organized Customer...of commercial experience (eg, market access, marketing, sales or customer insights ) Additional Desired Candidate Qualifications &… more
- Genentech (South San Francisco, CA)
- … customer insights including customer journeys, personas, market/competitor insights and other data needed, collaborating closely with the Customer ... **The Position** **Senior Customer Marketing Manager , Patient - Neurological...of commercial experience (eg, market access, marketing, sales or customer insights ) **Additional Desired** **Candidate Qualifications &… more
- Intuit (San Diego, CA)
- …Atlanta & Tucson preferred. **About the Role** We're looking for a **highly technical, customer -obsessed Senior Manager ** to lead a team at the forefront of our ... and support issues. + Work hands-on with product, customer success, and data teams to root-cause...partners to gather feedback, understand pain points, and translate insights into action. + Act as a customer… more
- Intuit (Mountain View, CA)
- …the world's best and most innovative places to work year upon year. As Group Manager of Intuit's Customer Experience team, you will be responsible for driving ... Collaborate with Product, Engineering, and UX teams to integrate customer and employee insights for the continuous...part of a worldwide strategy. + Implement and manage customer measurement dashboards, ensuring a data -driven approach… more
- Capital One (Sacramento, CA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...evaluate our security posture. + Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer … more
- Coinbase (Sacramento, CA)
- … and agent experiences. * Partner with Product and CX to use metrics, customer feedback, and voice-of- customer insights to improve quality and performance. ... supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement &...the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to… more
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