- McAfee, Inc. (Frisco, TX)
- …decision-making processes + Ensure improvement initiatives are grounded in data -driven insights + Mentor and develop the Customer Experience Lab team, ... a new team of problem-solvers who will own the customer and expert experience feedback loop? We're bringing a...process or system designs, and partner with the Vendor Manager Organization and frontline teams to drive change. Your… more
- American Heart Association (Dallas, TX)
- …external vendor services sourcing (where required), research tool drafting, data collection fielding/execution, analysis, and synthesis/reporting of insights . ... you can make with us. The **Temporary Marketing Research Manager ** works remotely as part of the Market Research...an ability to facilitate strategic conversations and perform in-depth data analysis and visualization, ensuring the insights … more
- Meta (Austin, TX)
- **Summary:** As a Customer Experience Program Manager at Reality Labs' Customer Experience (CX) team, you will be a key contributor to a global team ... dedicated to harnessing the power of customer feedback and insights throughout...projects, and capabilities within our team's portfolio. **Required Skills:** Customer Experience Program Manager Responsibilities: 1. Define… more
- Intuit (Plano, TX)
- …identification of success metrics and targets, and management of timelines. + Leverage customer insights , competitive understanding, and data analytics to ... **Overview** Group Marketing Manager , Accountant GTM Marketing will be responsible for...customer and partner experiences. + Proactively analyze business data to generate insights and make informed… more
- Amazon (Austin, TX)
- …driving seamless service availability and operational excellence through continuous improvement, data -driven insights , and a strong culture of knowledge sharing. ... enabling product and/or process changes to improve system performance and customer sentiment. The successful candidate will work backwards from customer… more
- Amazon (Austin, TX)
- …AI/ML technologies to improve knowledge discoverability, accuracy, and personalization. - Gather insights from customer service teams to enhance the system. - ... Description Are you someone who cares about customer experience and wants to be involved in...Product Owner, you will work closely with engineering, UX, data science, and operations teams to define, develop, and… more
- Enverus (Austin, TX)
- Account Manager Why YOU want this position At Enverus, we're committed to empowering the global quality of life by helping our customers make energy affordable and ... managed. By offering anytime, anywhere access to analytics and insights , we're helping our customers make better decisions that...tomorrow. We are currently seeking a highly driven Account Manager to join our Sales team in Austin, TX… more
- Nutanix (Houston, TX)
- …Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships with ... which values collaboration, technical credibility, and the opportunity to drive customer success through innovative solutions using Nutanix technology, all while… more
- Stryker (Dallas, TX)
- …the Manager , People Analytics Consulting, you will lead the delivery of data -driven insights that shape Stryker's global HR strategy. You'll partner with HR, ... strong analytical skills, business acumen, and the ability to translate complex data into clear, actionable insights . **Additional responsibilities:** + Serve as… more
- Chewy (Richardson, TX)
- …Establish analytical tools to track trends and predict future workforce needs. Use data insights to anticipate potential impacts, drive program improvements, and ... **Our Opportunity:** Chewy is looking for a dynamic ** Manager of Workforce Analytics** to lead the development,...the success of contact center operations. + **Reporting and Data Insights :** Regularly build and deliver reports… more